Summary
Overview
Work History
Education
Skills
Certification
Activities
Interests
Timeline
Generic

Shivam Kumar

Alawa

Summary

Dedicated and proactive to learn individual with a strong interest in Computer Science and IT. My primary goal in pursuing an internship in this field is to deepen my practical knowledge and gain hands-on experience with the latest technologies. I'm eager to learn from experienced professionals, apply my academic background, and contribute to real-world projects.

Overview

4
4
years of professional experience
1
1
Certification

Work History

AL/Ml Intern

Cape Neto Solutions
03.2025 - 05.2025
  • Compiled, cleaned and manipulated data for proper handling.
  • Analyzed large datasets to identify trends and patterns in customer behaviours.
  • Developed polished visualizations to share results of data analyses.
  • Improved data collection methods by designing surveys, polls and other instruments.

Security Officer

Hibiscus Shopping Center
09.2024 - Current
  • As the security officer at Hibiscus Shopping Center, I manage all security operations and ensure a safe and secure environment for all visitors and staff.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Senior Team Member

GYG Stuart Park
09.2023 - Current
  • Delivered exceptional customer service, trained crew members, and supervised shifts.
  • Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.

Safety Officer - Emergency Department - (Mental Health)

RDH MSA Security
01.2024 - 12.2024
  • Ensured safety in emergency department and mental health ward, managed patient minding, and trained in de-escalation techniques.

Askari Bank
08.2021 - 09.2021
  • Worked in different departments such as customer service, operations, and management accounts to learn how banking operations work.
  • Assisted in the preparation of management reports by analyzing financial transactions, bank balances, and expenses to ensure accuracy and compliance.

Education

Master of Information Technology - Information Systems

Charles Darwin University
04.2025

Certificate III - Security Operation

BG College Australia
08.2023

Bachelor - business administration

Iqra University
10.2022

Skills

  • Microsoft Office 365
  • Payroll
  • Leadership
  • Research and development
  • Teamwork and Communication skills
  • Customer service and administration experience
  • Active listening and interpersonal skills
  • Time management and problem-solving abilities
  • Emergency response
  • Surveillance

Certification

  • Apply First Aid (HLTFA311A)
  • Certified Reserve Services of Alcohol (RSA)
  • Understanding Behavior, Cognition, and Mental Health Training (TEHS CDT)
  • Responsible AI (use in workplace)
  • Current Police check available
  • NT Driving License
  • Working with Children Card (OCHRE)

Activities

  • Active participation in sports (Cricket)
  • Reading
  • Movies
  • Gym & fitness

Interests

  • App Development
  • Gym Workouts
  • I like trying new recipes and food trends

Timeline

AL/Ml Intern

Cape Neto Solutions
03.2025 - 05.2025

Security Officer

Hibiscus Shopping Center
09.2024 - Current

Safety Officer - Emergency Department - (Mental Health)

RDH MSA Security
01.2024 - 12.2024

Senior Team Member

GYG Stuart Park
09.2023 - Current

Askari Bank
08.2021 - 09.2021

Certificate III - Security Operation

BG College Australia

Bachelor - business administration

Iqra University

Master of Information Technology - Information Systems

Charles Darwin University

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