SHIVAM PATIYAL
Canberra,ACT
Summary
Analyst with close to 2 years of proven expertise in data and event monitoring and reporting. Seeking new opportunities in data analysis and related fields where I can leverage my analytical acumen and skills to contribute to organizational success. Proficient in data analysis and trend identification, with a track record of delivering actionable insights.
Overview
2
2
years of professional experience
Work History
Guardian Centre Analyst
Seeing Machines Ltd
12.2022 - Current
- As a Guardian Centre Analyst at Seeing Machines, I specialize in real-time monitoring and analysis of driver behavior data, contributing to safety enhancements and risk mitigation strategies
- I collaborate with internal and client teams to optimize system performance and provide actionable insights through detailed reports
- Implemented cost-saving measures by optimizing data storage processes, resulting in a 20% reduction in data management costs
- Collaborated on cross-functional teams to enhance UI/UX of the monitoring dashboard, making it more intuitive and user-friendly for analysts, which improved daily productivity by 10%.
Team Member
Dan Murphys
10.2022 - Current
- Enhanced customer experience by developing a quick-reference guide for wine and spirit pairings
- Also, increasing sales and customer satisfaction
- Implemented a streamlined billing process using POS software updates, reducing checkout times by 30% and improving overall operational efficiency.
- Actively contributed to the operational efficiency of the store during peak periods, successfully managing high volumes of transactions totaling up to nearly $200,000 on our busiest days.
Education
The ACS Professional Year Program - ICT -
QIBA Canberra Campus
Canberra, ACT01.2022
Master of Information Technology and Systems -
University of Canberra
Canberra, ACT01.2021
Bachelor of Computer Application -
Dav College India
Amritsar01.2018
Skills
- SQL Database Design
- Software Proficiency: Microsoft Windows (Word, Excel, PowerPoint, Project, Outlook)
- Agile Methodology with Scrum
- Systems Analysis and Modeling
- Strong Communication skills
- Customer service orientation
- Proficient in thriving within Fast-Paced Environment
- Proficient IT Skills
- Proactive Initiative
- Resilient under pressure
- Energetic and enthusiastic
- Adaptability
- Risk Analysis
- Cash Handling
Projects
POC for a Case Management System using 0365, University of Canberra, Acted as the project manager for the successful design and implementation of the Case Management System. Responsible for the overall design of the system, successfully created Use cases and other UML diagrams, Gantt charts, Storyboards, User manual and Plan of the project. Assisted the team members with the documentation. Responsible for identifying risk and adopting the required mitigation strategies. Ensured that the project met all the requirements and was delivered on time and under the allocated budget. Build a website for Local store, In a group of 2 my duty involved to design and provide code to the website. We built a website to market our products, carefully designed a webpage and customer interaction throughout the website. The main objective to build the website was to create a customer friendly online store to sell/view products.
References
Provided Upon Request
Timeline
Guardian Centre Analyst
Seeing Machines Ltd
12.2022 - Current
Team Member
Dan Murphys
10.2022 - Current
The ACS Professional Year Program - ICT -
QIBA Canberra Campus
Master of Information Technology and Systems -
University of Canberra
Bachelor of Computer Application -
Dav College India
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