Shivang Chheda

• Identified the target potential B2B clients interested in Indian spices and food products for wholesale distribution.
• Build and maintained strong relationships with existing B2B clients to foster loyalty and repeat business.
• Regularly engaged with clients to understand their evolving needs and preferences.
• Proposed bulk purchase options, packaging solutions, and customization possibilities.
• Highlighted competitive pricing, quality assurance, and timely delivery.
• Ensured compliance with legal and regulatory requirements in collaboration with the legal department.

• Proactively engaged with customers, understand their needs, and delivered tailored product recommendations and solutions, resulting in a 20% increase in net promoter scores.
• Spearheaded major contributions to Mac product line sales, contributing to a total revenue of over $1.5M in the last finical year.
• Established effective knowledge, support, and best practices to move into Mentor role, providing opportunities to facilitate growth and development.
• Analyzed key aspects of our connected services to evaluate factors driving results and summarized into presentation for our team.

• Oversaw and optimized the end-to-end supply chain processes to ensure efficient and timely delivery of Apple products.
• Collaborated with suppliers, logistics partners, and internal teams to maintain a seamless flow of inventory.
• Monitored and managed order fulfillment operations, ensuring accuracy and timely delivery of customer orders.
• Worked closely with distribution centers to maintain optimal inventory levels and minimize order processing times.
• Implemented and enforced quality control procedures to ensure that Apple products meet the highest standards before reaching customers.
• Conducted regular audits and inspections to identify and address any quality issues in the operations.
• Worked closely with customer service teams to address any operational issues affecting customer satisfaction.

Responsibility:

- Establish and maintained positive relationships with customers.
- Provided exceptional customer service by understanding and addressing customer needs.
- Assist customers in selecting the right jeans and accessories based on their preferences and style.

- Stay updated on the latest trends and features of Just Jeans products.
- Possess in-depth knowledge of the various fits, styles, and materials of jeans.
- Effectively communicated product details and benefits to customers.

- Meet or exceed sales targets by actively promoting and selling Just Jeans products.
- Utilizing upselling and cross-selling techniques to maximize sales opportunities.
- Identify and pursue potential customers to drive revenue growth.

- Ensure the store displays are visually appealing and merchandise is neatly arranged.
- Implement visual merchandising guidelines to enhance the presentation of Just Jeans products.
- Regularly update displays to showcase new arrivals and promotions.

- Collaborate with fellow sales representatives and store staff to create a positive work environment.
- Participate in team meetings and training sessions to stay informed about company updates.
- Foster a cooperative atmosphere to achieve collective goals.

• Conceptualized, created, and developed engaging and innovative content for various platforms, including digital, television, and film.
• Collaborated with internal teams and external partners to brainstorm and generate creative ideas for original content.
• Wrote compelling scripts for video content, ensuring adherence to the brand's messaging and style guidelines.
• Developed and refine storylines, dialogue, and character arcs to captivate the target audience.
• Collaborated with cross-functional teams, including directors, producers, editors, and marketing professionals, to ensure a cohesive content strategy.