SHIVANGI SAHA
Sydney,New South Wales
Summary
A highly motivated and optimistic individual with well-developed strengths in problem-solving and communication and a positive attitude and work ethic. Committed to constant learning with an objective of using personal values, experiences and skills in hospitality to develop a career in counselling and psychotherapy.
Overview
7
7
years of professional experience
Work History
Conversational English Teacher
STARTTS
04.2024 - Current
- Assisted in creating a safe and nurturing classroom environment for Ukranian Refugees that promoted emotional well-being and spoken English growth for all students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Organized cultural exchange programs to immerse students in authentic English-speaking environments, facilitating rapid language acquisition and cultural understanding.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Junior Sous Chef
Woodcut Restaurant
05.2023 - Current
- Supervised all kitchen food preparation while operating in a demanding, high-volume environment
Junior Sous chef
Felix
09.2022 - 05.2024
- Effective management and motivation helped staff adhere to restaurant quality and service requirements.
Covid wellbeing officer
Medibank
09.2021 - 09.2022
- Monitored Covid positive patients' conditions and conducted daily well-being assessments using standardised questionnaires
- Managed over 30 calls per day
- Worked with practitioners and allied health professionals to provide practical support and follow-up to clients
- Evaluated patients to detect changes in behaviour or abnormalities
- Provided emotional support to patients and families in isolation
- Helped clients make informed decisions and follow individual treatment plans
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers
- Maintained high levels of patient morale, providing guidance and encouragement through emotional support
- Input patient information and records on the database to maintain accurate documentation
- Documented accurate and updated caseload records and reports to streamline the process.
Senior chef de partie
Rick Stein at Bannisters by the Sea
10.2020 - 08.2022
- Maintained quality and restaurant standards by supervising food preparation and presentation in a team of 10.
Commis chef
Kid Kyoto
03.2020 - 10.2020
- Consistently ensured excellent food quality standards for outstanding customer satisfaction.
Commis chef
Bennelong Restaurant
01.2020 - 03.2020
- Supported food service in busy restaurant environment.
Commis chef
Silvester’s Sydney Harbour Marriott
10.2017 - 01.2020
- Consistently ensured excellent food quality standards for outstanding customer satisfaction.
Retail Sales Assistant
Beaumont Tiles
10.2017 - 12.2019
- Maintain accurate merchandising displays in strategic areas
- Provide exceptional customer service to all visitors and increase customer satisfaction by 25%
- Create and send a weekly company newsletter using product knowledge and marketing skills
- Stock, replenish and organize shelves and inventory effectively.
Education
Master of Counselling and Psychotherapy -
Western Sydney University
Parramatta, NSW04.2026
Advanced Diploma in Hospitality Management: Commercial Cookery -
Le Cordon Bleu
12.2019
Bachelor of Arts: Psychology -
Sophia College For Women
Mumbai, India05.2016
Skills
- Excellent communication and empathetic listening skills
- Strong ability to relate to a diverse population
- Analytical, critical thinking
- Sound computer proficiency
Languages
English
Hindi
Bengali
Special Projects And Achievements
- Set up an organisation to empower local women by buying them dairy cattle to make them self-sufficient. (Jan 2008)
- Rotary Interact CIub, Asansol (2007-2011)
- Created a book drive, collecting academic and fictional books for children below poverty line
- Executive Committee of Dynamic Club in La Martiniere for Girls (2011-2013)
- Piloted “Save the Riders” to curb accidents and deaths of daily wage labourers riding bicycles at night. Fundraised to buy radium safety vests.
- Samaritans Mumbai (2013-2016) Suicide Prevention Worker
Timeline
Conversational English Teacher
STARTTS
04.2024 - Current
Junior Sous Chef
Woodcut Restaurant
05.2023 - Current
Junior Sous chef
Felix
09.2022 - 05.2024
Covid wellbeing officer
Medibank
09.2021 - 09.2022
Senior chef de partie
Rick Stein at Bannisters by the Sea
10.2020 - 08.2022
Commis chef
Kid Kyoto
03.2020 - 10.2020
Commis chef
Bennelong Restaurant
01.2020 - 03.2020
Commis chef
Silvester’s Sydney Harbour Marriott
10.2017 - 01.2020
Retail Sales Assistant
Beaumont Tiles
10.2017 - 12.2019
Master of Counselling and Psychotherapy -
Western Sydney University
Advanced Diploma in Hospitality Management: Commercial Cookery -
Le Cordon Bleu
Bachelor of Arts: Psychology -
Sophia College For Women
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