Shivangi Kartika Nair
Melbourne,VIC
Summary
Adept at quality control and laboratory equipment management, I significantly enhanced customer satisfaction and streamlined operations at Campbellfield Pharmacy. My expertise in documentation and a strong foundation in teamwork have consistently propelled workplace efficiency. Skilled in both scientific methods and fostering collaborative environments, I bring a proven track record of adaptability and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Pharmacy Assistant
Campbellfield Pharmacy
Melbourne, VIC
09.2023 - Current
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Helped pharmacy staff prepare medications and fill orders.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Restocked shelves and prepared expired drugs for return.
- Delivered quality care to customers through close collaboration with pharmacist.
- Trained new pharmacy staff in procedures and customer service standards.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Laboratory Technician
Water Authority Of Fiji
12.2021 - 07.2023
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Maintained documentation on tests performed in lab.
- Trained new associates in laboratory procedures and standards.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Operated basic laboratory equipment such as balances, pH meter, conductivity meter, spectrophotometer, autoclave and Distiller.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
- Prepared and assured accuracy of standards and reagents needed for analyses.
- Conducted analytical tests on in-coming raw materials prior to use in process.
- Responsible for running Solids, FOG and physical parameter analysis.
- Entered quality test results using the LIMS database
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Pharmacy Assistant
Island Pharmacy
07.2017 - 09.2019
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Assistant
Tappoo City Chemist
02.2013 - 09.2016
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Counselled customers on medications, appropriate dosage and potential side effects.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Trained new pharmacy staff on computer system and drug management protocols.
- Operated cash register and performed front counter tasks to facilitate daily operations.
Education
Bachelor of Science - Biology And Chemistry
University of The South Pacific
Fiji09.2021
Some College (No Degree) - Dental Technician
Signet Institute
Melbourne, VICSkills
- Quality Control Proficiency
- Scientific Rules and Methods
- Laboratory Equipment Management
- Documentation and Recordkeeping
- Instrument Calibration
- Laboratory Information Systems
- Flexible and Adaptable
- Teamwork and Collaboration
- Self-Motivated
- Organization and Time Management
Referees
Thu Tran
Campbellfield Pharmacy
Pharmacist
Ph: 0422422716
campbellfield.dispensary@gmail.com
Kushaal Kishore
Chemist Discount Centre Numurkah
Pharmacist
Ph: 0358621762 / 0404760046
kushaalkishore@gmail.com
Kirti Chandra
National Water Quality Laboratory
Quality Assurance Manager
Ph: +679 9104336
Email: kchandra@waf.com.fj
Timeline
Pharmacy Assistant
Campbellfield Pharmacy
09.2023 - Current
Laboratory Technician
Water Authority Of Fiji
12.2021 - 07.2023
Pharmacy Assistant
Island Pharmacy
07.2017 - 09.2019
Pharmacy Assistant
Tappoo City Chemist
02.2013 - 09.2016
Bachelor of Science - Biology And Chemistry
University of The South Pacific
Some College (No Degree) - Dental Technician
Signet Institute
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