Shivani
Runcorn,Qld
Summary
Motivated and customer-focused retail professional with 5 months of experience in fast-paced retail environments. Proven ability to provide exceptional customer service, maintain organized store operations, and work effectively as part of a team. Adept at handling transactions, stocking shelves, and maintaining a clean and safe store environment. Eager to contribute to ALDI’s high standards of efficiency, value, and customer satisfaction.
Overview
1
1
Certification
Work History
Customers Service Representative
Roti mahal india restaurant
Runcorn, Qld
01.2025 - Current
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a clean and welcoming environment, adhering to workplace safety and hygiene standards.
- Supported team in achieving daily operational goals through effective communication and coordination.
Education
Master of Commerce - Management
Kurukshetra University
Kurukshetra 05-2024
Bachelor of Commerce - Management
Kurukshetra University
Kurukshetra 05-2021
Skills
- Customer Service Excellence
- Stock Management
- Teamwork
- Time Management
- Pos systems
- Communication
- Physical Stamina
- Attention to Detail
Certification
- First Aid and CPR certificate
- Working with Children Check
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1
References
References available upon request.
Timeline
Customers Service Representative
Roti mahal india restaurant
01.2025 - Current
Master of Commerce - Management
Kurukshetra University
Bachelor of Commerce - Management
Kurukshetra University