Summary
Overview
Work History
Education
Timeline
Generic

Shivani Choudhary

Sydney,NSW

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Radhe grocery store
Quaker Hill
04.2023 - 07.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Warehouse Packer

Fresh and Tasty
Wetherhill Park , NSW
01.2023 - 03.2024
  • Assembled and packed orders according to customer specifications.
  • Verified accuracy of items picked against packing list.
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Labeled boxes, containers, and pallets for shipment purposes.

Car Wash Detailer

Star Car wash
Gordon
01.2023 - 03.2023
  • Cleaned car interiors using vacuums, brushes, and cleaning solutions.
  • Polished and waxed exteriors of vehicles to protect paint.
  • Applied protective coatings to newly detailed cars.
  • Dried cars with towels and cloths after washing and detailing.
  • Inspected vehicles for any damage prior to detailing.

Customer Service Cashier

fruit and vegetale shop
, Fairfield
09.2022 - 12.2022
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.

Education

High School Diploma -

Nortwest
Redfern, NSW
04-2025

Timeline

Customer Service Representative

Radhe grocery store
04.2023 - 07.2024

Warehouse Packer

Fresh and Tasty
01.2023 - 03.2024

Car Wash Detailer

Star Car wash
01.2023 - 03.2023

Customer Service Cashier

fruit and vegetale shop
09.2022 - 12.2022

High School Diploma -

Nortwest
Shivani Choudhary