Shivani Maan

FOH Manager

• Organized and Managed daily administration functions
• Scheduled staff shifts and ensured proper utilization of labour hours.
• Managed a clean and organized work environment at all times.
• Monitored beverage stock
• Staff training
• Maintain safety and food quality standards

Bar Tender

• Build rapport with guests, offered tastings and delivered drinks quickly.
• Ensured that all gursts frlt welcome and were given gracious service.
• Cleaned and organized bar area, in keeping the restaurant’s philosophy, culture and standards of excellence.
• Processed an average of 150 drinks order per shift with 98% accuracy.
• Successfully applied suggestive selling technique, leading to 25% boost in upsell revenue.