Shivani Maan
1 Dunn Avenue, Findon,South Australia
Summary
Dynamic FOH Manager and Bar Tender at Bar Tender, adept in inventory management and customer service. Excelled in team collaboration, boosting upsell revenue by 25% through innovative sales techniques. Proven track record in enhancing service delivery while maintaining high safety and food quality standards.
Overview
1
1
year of professional experience
Work History
FOH Manager
Bar Tender
El Mexicano Kitchen And Bar
06.2023 - Current
FOH Manager
- Organized and Managed daily administration functions
- Scheduled staff shifts and ensured proper utilization of labour hours.
- Managed a clean and organized work environment at all times.
- Monitored beverage stock
- Staff training
- Maintain safety and food quality standards
Bar Tender
- Build rapport with guests, offered tastings and delivered drinks quickly.
- Ensured that all gursts frlt welcome and were given gracious service.
- Cleaned and organized bar area, in keeping the restaurant’s philosophy, culture and standards of excellence.
- Processed an average of 150 drinks order per shift with 98% accuracy.
- Successfully applied suggestive selling technique, leading to 25% boost in upsell revenue.
Skills
- Customer service
- Cash handling and POS system
Skills
- Inventory management
- Adaptability
- Team collaboration
Timeline
FOH Manager
Bar Tender
06.2023 - Current