Shivani Rani
Ellenbrook WA,WA
Summary
To sustain and utilize myself as resource for all kind of challenging job by upgrading my knowledge and skills from time to time and grow with the organization. A highly motivated, conscientious and hardworking, capable of handling independent and tough territory, organizing daily routines and working a part of an integral team, possessing excellent communication skills, perseverant and always striving to achieve a very high standard of task in hand.
Overview
2
2
years of professional experience
Work History
Barista,Waitress, Cashier
WHITEMAN VILLAGE CAFÉ
06.2023 - Current
- Attending the customers,Taking orders and delivering them
- Carry out and promote positive routine/duties/activities in a cooperative respectful and flexible manner, which are meaningful and purposeful to the individual
- Carry out designated duties/ Task as per the service duty roster, and other reasonable duties as instructed by the employer
- Investigate and resolve complaints regarding food quality, service, or accommodations.
Cashier Supervisor
The Silver Oak
02.2024 - 05.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Customer Service
76 GAS STATION
01.2023 - 05.2023
- Monitor compliance with health and fire regulations regarding Customer service and effective communication with customer
- Carry out designated duties/ Task as per the service duty roster, and other reasonable duties as instructed by the employer from time
- Assisting clients with professional manner and adjustment and trying to build a strong bond between company and clients and presented in an acceptable manner
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Cashier & waitress
Japanese Restaurant
08.2022 - 11.2022
- Attending the customer andTaking orders and delivering them
- Carry out and promote positive routine/duties/activities in a cooperative respectful and flexible manner, which are meaningful and purposeful to the individual
- Assisting clients with professional manner and adjustment and trying to build a strong bond between company and clients and presented in an acceptable manner
Education
Certificate III - Individual Support in Aged Care
Arizona College
Melbourne, VIC08.2023
Skills
- Excellent written and verbal communication skills
- Superb problem solving and conflict management skills
- Ability to work as part of a team as well as on my own
- Proficient in Microsoft office and well familiar with both Microsoft and Macintosh applications
- Time management skills and the ability to meet the needs of several clients at one time
- Reliable, well-organized, quick learner and self-motivated
- Ability to gain the trust of clients and their families and to build good relationships with vulnerable people
Certificate And Training
- Certificate lll in Individual Support ( Ageing)
- Computer diploma
References
- Saloni Pathania Manager +61452471 497 Village Cafe Whiteman Park
- Reenu Malik, +1(909) 755 9618, 76 gas Station owner
Hobbies and Interests
- Interacting various people to learn diversity of different territories.
- Reading
- Fond of certain apparels
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Cashier Supervisor
The Silver Oak
02.2024 - 05.2024
Barista,Waitress, Cashier
WHITEMAN VILLAGE CAFÉ
06.2023 - Current
Customer Service
76 GAS STATION
01.2023 - 05.2023
Cashier & waitress
Japanese Restaurant
08.2022 - 11.2022
Certificate III - Individual Support in Aged Care
Arizona College
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