Shivani Thakur
Supply Chain / Logistics / Operations Profession
Melbourne
Summary
Dynamic Coordinator at Munro Footwear Group with a proven track record in project management and team collaboration. Enhanced operational workflows and customer satisfaction through effective communication and meticulous attention to detail. Skilled in multitasking and staff supervision, driving successful project outcomes while fostering a collaborative work environment.
Overview
4
4
years of professional experience
2
2
Language
Work History
Coordinator
Munro Footwear Group
08.2022 - 02.2026
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Education
Masters in International Business - Management, Logistics
La Trobe University
Melbourne, VIC 04.2001 -
Bachelors in Commerce - Management/Accounting
D.A.V University
India 04.2001 -
Skills
Problem-solving
Adaptability and flexibility
Administrative leadership
Staff supervision
Multitasking and organization
Team collaboration
Time management
Decision-making
Customer service
Meeting coordination
Task prioritization
Attention to detail
Operations management
Staff management
Accomplishments
- Achieved twice a certificate on being selected as value champion through effectively helping deliver company's core value in daily operations and cross-team coordination.
- Received "Employee of the year award" from CFO and General Manager delivering exceptional performance and demonstrating strong commitment to company goals.
Timeline
Coordinator
Munro Footwear Group
08.2022 - 02.2026
Masters in International Business - Management, Logistics
La Trobe University
04.2001 -
Bachelors in Commerce - Management/Accounting
D.A.V University
04.2001 -
Employee of the year award
I was honoured to receive the Employee of the Year award from the CFO and General Manager for my consistent performance and contribution to the distribution centre operations. In my role as a B2B and External Coordinator, I managed retailer and wholesale orders, coordinated with external logistics partners, and ensured smooth communication between internal teams and team on the floor. I focused on maintaining accuracy in order processing, resolving operational issues quickly, and supporting the team during high-volume periods. My proactive approach, reliability, and commitment to delivering efficient distribution operations contributed to the recognition.