Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
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Shivarn Prasad

Aviation Security Supervisor
Townsville,QLD

Summary

Aviation screening supervisor with 7 years of experience gained in security measures and managing a team. Currently looking to change career paths. Enrolled in Cert III in Youth work, looking for a more meaningful career change, guiding our youth through life.

Overview

2
2
Certifications
11
11
years of professional experience

Work History

Aviation Security Officer

ISS Security
Townsville , QLD
2013.09 - Current
  • Ensure the safety of passengers and maintain a high level of compliance with regulations in a professional manner.
  • Skilled in writing formal reports and incident reports.
  • Training of new and on-going staff members.
  • Able to handle public relations and conflict situations.
  • Experienced working with a large diversity of people with different needs.
  • Work well under pressure and high stress situations.
  • Mange a team of 9 to 18 staff on a daily basis.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Created and implemented filing and organization practices for documents, reports, and calendars.
  • Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
  • Compiled data and prepared aviation operations and aviation safety reports.

Waitress

Sizzler
Townsville , QLD
2010.04 - 2013.10
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared beverages and filled food orders for customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

Pimlico State High School
Townsville

Certificate IV in Youth Work

TAFE Queensland
Townsville
2021.01 - Current

Skills

    Customer service and assistance

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Certification

Certificate II in Security Operations

Reference

Aviation Supervisor: Alkira Payne

Relationship: Co-worker.

Contact: 0421217075

Aviation Trainer: Manjula Cox

Relationship: Co-worker.

Contact: 0450784361

Timeline

Certificate IV in Youth Work

TAFE Queensland
2021.01 - Current

Aviation Security Officer

ISS Security
2013.09 - Current

Waitress

Sizzler
2010.04 - 2013.10

Certificate II in Aviation Transport Protection (Passenger and non passenger)

2021-09

Certificate II in Security Operations

2013-09

Pimlico State High School
Shivarn PrasadAviation Security Supervisor