Shiwali Pawar

• Collected Airport transfer payments from clients and updated account balances.
• Provided clerical support to 6 company employees by copying, faxing and filing documents.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Collected and distributed messages to team members and managers to support open communication and high customer service.

• Professionally applied makeup to 8-10 clients per month for outings, proms, weddings,
  funerals and other special occasions and events.
• Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
• Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
• Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
• Applied makeup in accordance with clothing style.
• Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.

Consulting and Advising: Help customers find the right products by understanding their skin type, concerns, and desired look.

Product Knowledge: Demonstrate products and explain their benefits, features, and application techniques.

Sales: Achieve sales targets and contribute to the overall growth of the company.

Building Relationships: Develop and maintain strong relationships with clients to ensure repeat business.

Handling Inquiries: Respond to customer questions and resolve any issues promptly.

Customer Service: Provide excellent customer service with a positive attitude.

Product and Trend Knowledge:
Staying Updated: Keep abreast of the latest beauty and skincare trends, products, and techniques.

Understanding Skin Types: Develop a strong understanding of different skin types and how to cater to their specific needs.

Product Demonstrations: Provide product demonstrations and educate customers on product benefits.

Other Responsibilities:
Maintaining a Clean and Organized Workspace: Keep counters clean and organized, and ensure products are well-displayed.

Inventory Management: Participate in managing product inventory, including ordering stock.

Administrative Tasks: Handle administrative and clerical duties, such as processing sales and returns.

Participating in Events: Plan and participate in in-store events and promotions.

Health and Safety: Understand and adhere to health and safety rules.