SHIWANI SHARMA
Gosford,NSW
Summary
Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
5
5
years of professional experience
Work History
Freelancer
Nail Technician
10.2023 - Current
- Developed expertise in nail care through personal interest, staying up to date of industry trends, techniques, and products, and consumer preferences.
- Provide excellent customer service, creating a positive and relaxing experience for clients.
- Efficiently manage appointment schedules and work within designated time frames.
- Conduct thorough consultations with clients to understand their preferences and provide personalized nail care solutions.
Team Leader
Shivam Impex - Zest Nepal
09.2019 - Current
- Led and managed a business of 8 members, achieving a 60% growth in sales through strategic planning and effective market positioning.
- Demonstrated expertise in social media management, driving brand visibility and engagement through innovative online campaigns.
- Adept at utilizing strong organizational and budgeting skills to optimize profitability and control expenses.
- Collaborated with fellow business owners and conducted fairs, marketing campaigns and job opportunities in the business.
- Developed and maintained positive relationships with suppliers, ensuring consistent product quality and timely deliveries.
- Acquired valuable skills in negotiation, customer service, and strategic planning during the entrepreneurial venture.
Education
High School Diploma -
United Academy
2016
Higher Secondary School of Science
Skills
- Leadership: Led & Managed
- Marketing: Social Media
- Organizational: Budgeting & Planning
- Networking: Collaboration & Conducted
- Customer Service: Positive Experience
- Product Recommendations
- Reliability and punctuality
- Customer Relationship Management (CRM)
References
- Zest Nepal, https://www.instagram.com/zest.com.np/
- YL Beauty Studio, https://www.instagram.com/yl.beautystudio_/
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Freelancer
Nail Technician
10.2023 - Current
Team Leader
Shivam Impex - Zest Nepal
09.2019 - Current
High School Diploma -
United Academy
Higher Secondary School of Science
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