Shiyang Qiu
Lidcombe,NSW
Summary
Dynamic and dedicated supermarket cashier with a proven track record at FoodWorks Supermarkets, recognized for exceptional customer service and cash handling expertise. Known for maintaining composure in high-pressure situations, fostering teamwork, and ensuring pricing accuracy, contributing to a positive shopping experience and repeat business.
Overview
9
9
years of professional experience
Work History
Supermarket Cashier
Zetciti
Wentworth, NSW
02.2024 - 03.2025
- Collaborated with team members to deliver exceptional service during peak hours while maintaining individual efficiency.
- Ensured pricing accuracy for customers'' purchases by routinely verifying database updates prior to ringing up items at the register.
- Resolved customer complaints and concerns in a professional manner, ensuring repeat business from satisfied customers.
Supermarket Cashier
FoodWorks Supermarkets
Newtown, NSW
05.2016 - 03.2023
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
- Provided superior service by addressing customer inquiries promptly and courteously.
- Managed high-pressure situations with composure, efficiently handling long queues during peak hours and maintaining customer satisfaction.
- Contributed to positive work environment through effective communication skills and collaborative teamwork approach.
- Assisted customers with bagging groceries, carrying items to their vehicles, and other requests as needed.
- Prevented loss through vigilant monitoring of potential theft situations around the register area.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Operated cash register to accurately process and record customer payments.
Education
Mathematics
Oxford Collage
12.2014
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling expertise
- POS system proficiency
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Punctual and reliable
Timeline
Supermarket Cashier
Zetciti
02.2024 - 03.2025
Supermarket Cashier
FoodWorks Supermarkets
05.2016 - 03.2023
Mathematics
Oxford Collage