SHO ISHII
Southport,Australia
Summary
Dedicated and adaptable professional with strong communication skills and a proven track record in customer service across diverse settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait staff / Kitchen hand / Dish washer
Ramen TAKA (self-owned ramen shop)
Gifu, Japan
05.2022 - Current
- Kept track of orders and payments accurately and communicated effectively with kitchen staff
- Always greeted customers with a smile and made sure they left the shop with happiness
- Was aware of surroundings and seating waiting for customers and cleaning tables as needed
- Took care in carefully topping ramen, making rice and bowls, and baking dumplings.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cafe Staff Member (as Volunteer)
Cafe Served Pacific Fair (from Serving Our People)
Gold Coast
06.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Practiced making coffee
- Greeted customers entering the shop and responded promptly to customer needs.
- Increased overall efficiency by maintaining a well-organized and clean work area, ensuring smooth operations during peak hours.
Adventure Park staff
PANZA GIFU SEIRYU SATOYAMA KOEN
Gifu, Japan
03.2023 - 12.2023
- Tracked the day's experience bookings and managed the reception desk
- Ensured the safety of the experience by carefully fitting customers' harnesses, providing specific instructions before the experience, and supporting them by watching over them
- Tried to have positive and fun communication to encourage the customer’s challenge.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Associate of Arts - Cultural Anthropology
Gifu University
Gifu, Japan03.2026
Communication, Language, Culture
Griffith University
Gold Coast10.2024
Skills
- English (Conversational)
- Japanese (Fluent)
- Food Preparation
- Work Ethics and Integrity
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Friendly, Positive Attitude
- Adaptability
Personal Information
Visa Status: Student (subclass 500) Visa – Valid through 11/27/24
Certification
- [Barista Basics Training][Student Guild, Griffith University] [2024, April]
Languages
English
Limited Working
Japanese
Professional Working
Timeline
Cafe Staff Member (as Volunteer)
Cafe Served Pacific Fair (from Serving Our People)
06.2024 - 08.2024
Adventure Park staff
PANZA GIFU SEIRYU SATOYAMA KOEN
03.2023 - 12.2023
Wait staff / Kitchen hand / Dish washer
Ramen TAKA (self-owned ramen shop)
05.2022 - Current
Associate of Arts - Cultural Anthropology
Gifu University
Communication, Language, Culture
Griffith University