SHO ISHII
Southport,Australia
Summary
Dedicated and adaptable professional with strong communication skills and a proven track record in customer service across diverse settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait staff / Kitchen hand / Dish washer
Ramen TAKA (self-owned ramen shop)
05.2022 - Current
- Kept track of orders and payments accurately and communicated effectively with kitchen staff
- Always greeted customers with a smile and made sure they left the shop with happiness
- Was aware of surroundings and seating waiting for customers and cleaning tables as needed
- Took care in carefully topping ramen, making rice and bowls, and baking dumplings.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cafe Staff Member (as Volunteer)
Cafe Served Pacific Fair (from Serving Our People)
06.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Practiced making coffee
- Greeted customers entering the shop and responded promptly to customer needs.
- Increased overall efficiency by maintaining a well-organized and clean work area, ensuring smooth operations during peak hours.
Adventure Park staff
PANZA GIFU SEIRYU SATOYAMA KOEN
03.2023 - 12.2023
- Tracked the day's experience bookings and managed the reception desk
- Ensured the safety of the experience by carefully fitting customers' harnesses, providing specific instructions before the experience, and supporting them by watching over them
- Tried to have positive and fun communication to encourage the customer’s challenge.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Associate of Arts - Cultural Anthropology
Gifu University
Gifu, Japan03.2026
Communication, Language, Culture
Griffith University
Gold Coast10.2024
Skills
- English (Conversational)
- Japanese (Fluent)
- Food Preparation
- Work Ethics and Integrity
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Friendly, Positive Attitude
- Adaptability
Personal Information
Visa Status: Student (subclass 500) Visa – Valid through 11/27/24
Certification
- [Barista Basics Training][Student Guild, Griffith University] [2024, April]
Languages
English
Limited Working
Japanese
Professional Working
Timeline
Cafe Staff Member (as Volunteer)
Cafe Served Pacific Fair (from Serving Our People)
06.2024 - 08.2024
Adventure Park staff
PANZA GIFU SEIRYU SATOYAMA KOEN
03.2023 - 12.2023
Wait staff / Kitchen hand / Dish washer
Ramen TAKA (self-owned ramen shop)
05.2022 - Current
- [Barista Basics Training][Student Guild, Griffith University] [2024, April]
Associate of Arts - Cultural Anthropology
Gifu University
Communication, Language, Culture
Griffith University
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