Shobha Srinivasan

Helping on the front counter performing customer sales and service transactions. Managing high value transactions accurately - handling of cash, cheques, credit cards and EFTPOS. Conducting and processing identity service transactions, promoting products and services through up-selling and cross-selling merchandise and other promotional activities. Assisting customers with mail lodgements and associate costs. Building rewarding relationships with customers by understanding their needs. Assisting with administrative duties such as stock taking and record maintenance. Sorting mail and parcels into Post Office boxes.

Handling all customer transactions, cash and electronic payments, assist with various mail and postal services. Promote products and services and build customer relationships and handle administrative tasks like stock taking. Direct interaction with customers in the post office as also parcel despatch and sorting of mail. Clear communication, friendly attitude, empathy and patience has been the cornerstone of this job.

I played a pivotal role in the daily operations of a retail kitchenware business. Responsibilities encompassed the initial setup of the warehouse each day, meticulous stock taking to ensure inventory accuracy, creating appealing product displays, and managing all aspects of inventory ordering. Efficiently processed and fulfilled online orders, provided helpful assistance to walk-in customers, and effectively managed staff through training, scheduling, and performance oversight.