Overview
Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shobna Sharmela Singh

Bankstown,NSW

Overview

33
33
years of professional experience

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Assistant Store Manager

Aldi
11.2005 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Manager

Franklin Supermarket
03.1996 - 10.2005
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved safety procedures to create safe working conditions for workers.

Production Controller

CMC Clothing Company Clarke Design Pty Ltd
02.1993 - 01.1996
  • Prepared job order documents and gave timely approvals.
  • Established and enforced organization systems and standards.
  • Monitored inventory use and adjusted inventory control techniques.
  • Reviewed job orders and adjusted schedules for timely delivery.
  • Coordinated with inventory managers to plan deliveries around production schedules.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.

Education

H.S.C (High School Certificate) - Maths, English, Hindi, Accounting, Geography

D.A.V. Girls College
Suva, Fiji Island
12.1992

Skills

  • Leadership
  • Teamwork
  • Order Supplies
  • Time Management
  • Goals and Performance
  • Responsible
  • Ability to Lift
  • Assist Customers
  • Cash Management
  • Communication Skills
  • Problem Resolving
  • Staff Training

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Assistant Store Manager

Aldi
11.2005 - Current

Manager

Franklin Supermarket
03.1996 - 10.2005

Production Controller

CMC Clothing Company Clarke Design Pty Ltd
02.1993 - 01.1996

H.S.C (High School Certificate) - Maths, English, Hindi, Accounting, Geography

D.A.V. Girls College

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Shobna Sharmela Singh