Shoeb Mahmud Saikot
Lakemba,NSW
Summary
Driven by a goal-oriented mindset, I excelled at Aarong as a Sales Operator, leveraging my expertise in customer relationship management and effective communication to significantly enhance client satisfaction. My background also includes a role at Sonargaon Hotel, where I honed my multitasking and problem-solving skills, contributing to a streamlined customer experience.
Overview
2
2
years of professional experience
Work History
Sales Operator
Aarong
09.2023 - 05.2024
- Handling incoming sales inquiries, answering customer questions, and providing product information.
- Managing and processing customer orders, ensuring accuracy in order details, pricing, and shipping information.
- Assisting the sales team by preparing sales reports, managing sales data, and coordinating with other departments to fulfill customer requirements.
- Identifying and qualifying potential sales leads through various channels, including phone calls, emails, and online research.
Receptionist
Sonargaon Hotel
06.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Master of Engineering - Electrical Engineering
Western Sydney University
Sydney, NSW07.2026
Bachelor of Science - Electrical, Electronics And Communications Engineering
Islamic University of Technology
Bangladesh05.2022
Skills
- Goal-oriented mindset
- Social media proficiency
- Sales strategy development
- Effective negotiation
- Customer Relationship Management
- Customer Needs Assessment
- Business Development
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking
- Team Collaboration
- Effective Communication
- Decision-Making
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
References
Mr. Bipu
Sydney Airport
Phone: 0401560757
Timeline
Sales Operator
Aarong
09.2023 - 05.2024
Receptionist
Sonargaon Hotel
06.2022 - 08.2023
Master of Engineering - Electrical Engineering
Western Sydney University
Bachelor of Science - Electrical, Electronics And Communications Engineering
Islamic University of Technology
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