Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Shokhan Tofiq

Willetton,Australia

Summary

Hard-working and friendly professional with many years of experience in business, travel, sales, and teaching. Skilled at helping customers, managing teams, and running operations. Able to work with people from different cultures and build strong relationships.

Overview

19
19
years of professional experience

Work History

Business Owner & Manager

Suli Travel Center
Slemany, Iraq
11.2017 - 06.2025
  • Ran the company and grew the business.
  • Managed money, staff, and customer service.
  • Worked with airlines and travel companies to get good deals.
  • Created marketing plans to bring in more customers.

Operations & Accounting Manager

Han Travel
Slemany, Iraq
03.2016 - 05.2017
  • Managed daily travel operations and staff schedules.
  • Took care of accounts and financial reports.
  • Helped clients and partners with smooth service.

Salesperson

Prouds The Jeweller
Perth, Australia
09.2011 - 02.2013
  • Provided exceptional customer service to enhance shopping experiences.
  • Assisted customers in selecting jewelry pieces that matched their preferences.
  • Processed sales transactions accurately using point-of-sale systems.
  • Collaborated with colleagues to achieve store sales targets and improve team performance.
  • Acted as Store In-Charge.
  • Handled customer inquiries and resolved issues promptly and professionally.

Manager Assistant

Creem Clothing
Perth, Australia
06.2010 - 11.2011
  • Assisted with store operations and staff coordination.
  • Managed stock and merchandising.
  • Focused on customer satisfaction.

Language Teacher

Gopala High School
Slemany, Iraq
09.2006 - 03.2007
  • Taught Kurdish language and literature.
  • Prepared lessons and checked student progress.

Education

Certificate IV - Accounting

Central TAFE
Perth, Australia
01.2014

Certificate III - Accounts Administration

Central TAFE
Perth, Australia
01-2013

Bachelor of Arts - Teaching (Kurdish Language)

University of Sulaimany
Sulaimany, Iraq
01.2006

Training in Galileo GDS & Hotel Booking Systems -

Skills

  • Customer service and communication
  • Business management and planning
  • Sales and store operations
  • Travel booking systems (Galileo, hotel systems)
  • Accounting and financial support
  • Team leadership and training
  • Marketing and promotion
  • Adaptability and cultural awareness

Hobbies and Interests

  • Walking, running and traveling
  • Watching drama and documentary films
  • Listening to jazz music
  • Exploring food and cultures around the world

Languages

  • English, Advanced
  • Kurdish, Fluent
  • Arabic, Basic

Timeline

Business Owner & Manager

Suli Travel Center
11.2017 - 06.2025

Operations & Accounting Manager

Han Travel
03.2016 - 05.2017

Salesperson

Prouds The Jeweller
09.2011 - 02.2013

Manager Assistant

Creem Clothing
06.2010 - 11.2011

Language Teacher

Gopala High School
09.2006 - 03.2007

Certificate IV - Accounting

Central TAFE

Certificate III - Accounts Administration

Central TAFE

Bachelor of Arts - Teaching (Kurdish Language)

University of Sulaimany

Training in Galileo GDS & Hotel Booking Systems -

Shokhan Tofiq