Shokhan Tofiq
Willetton,Australia
Summary
Hard-working and friendly professional with many years of experience in business, travel, sales, and teaching. Skilled at helping customers, managing teams, and running operations. Able to work with people from different cultures and build strong relationships.
Overview
19
19
years of professional experience
Work History
Business Owner & Manager
Suli Travel Center
Slemany, Iraq
11.2017 - 06.2025
- Ran the company and grew the business.
- Managed money, staff, and customer service.
- Worked with airlines and travel companies to get good deals.
- Created marketing plans to bring in more customers.
Operations & Accounting Manager
Han Travel
Slemany, Iraq
03.2016 - 05.2017
- Managed daily travel operations and staff schedules.
- Took care of accounts and financial reports.
- Helped clients and partners with smooth service.
Salesperson
Prouds The Jeweller
Perth, Australia
09.2011 - 02.2013
- Provided exceptional customer service to enhance shopping experiences.
- Assisted customers in selecting jewelry pieces that matched their preferences.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with colleagues to achieve store sales targets and improve team performance.
- Acted as Store In-Charge.
- Handled customer inquiries and resolved issues promptly and professionally.
Manager Assistant
Creem Clothing
Perth, Australia
06.2010 - 11.2011
- Assisted with store operations and staff coordination.
- Managed stock and merchandising.
- Focused on customer satisfaction.
Language Teacher
Gopala High School
Slemany, Iraq
09.2006 - 03.2007
- Taught Kurdish language and literature.
- Prepared lessons and checked student progress.
Education
Certificate IV - Accounting
Central TAFE
Perth, Australia01.2014
Certificate III - Accounts Administration
Central TAFE
Perth, Australia01-2013
Bachelor of Arts - Teaching (Kurdish Language)
University of Sulaimany
Sulaimany, Iraq01.2006
Training in Galileo GDS & Hotel Booking Systems -
Skills
- Customer service and communication
- Business management and planning
- Sales and store operations
- Travel booking systems (Galileo, hotel systems)
- Accounting and financial support
- Team leadership and training
- Marketing and promotion
- Adaptability and cultural awareness
Hobbies and Interests
- Walking, running and traveling
- Watching drama and documentary films
- Listening to jazz music
- Exploring food and cultures around the world
Languages
- English, Advanced
- Kurdish, Fluent
- Arabic, Basic
Timeline
Business Owner & Manager
Suli Travel Center
11.2017 - 06.2025
Operations & Accounting Manager
Han Travel
03.2016 - 05.2017
Salesperson
Prouds The Jeweller
09.2011 - 02.2013
Manager Assistant
Creem Clothing
06.2010 - 11.2011
Language Teacher
Gopala High School
09.2006 - 03.2007
Certificate IV - Accounting
Central TAFE
Certificate III - Accounts Administration
Central TAFE
Bachelor of Arts - Teaching (Kurdish Language)
University of Sulaimany