Shokreia Razaiat
Summary
Personable and adaptable individual with a passion for delivering outstanding customer service. Experienced in supporting individuals from diverse backgrounds with sensitivity and about joining Emirates as cabin crew to provide world-class service, ensure safety, and customer to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Sales Associate
Worked in IGA
02.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Work in a Restaurant
Rumi Restaurant
01.2017 - 01.2020
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with food preparation, order management, and table service.
- Developed strong teamwork and communication skills while working with diverse customers.
- Managed multitasking effectively, ensuring smooth service and customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
SACE CERTIFICATE -
PLAYFORD INTERNATIONAL COLLEGE
BACHELOR OF HEALTH AND MEDICAL SCIENCE - MEDICAL SCIENCE, PUBLIC HEALTH
UNIVERSITY OF ADELAIDE
05.2025
Skills
- Multilingual – Persian, Dari, Hazaragi and English
- Strong teamwork and collaboration skills
- Patient and understanding
- Caring nature and easily approachable
- Able to multitask
- Compassionate
- Dependable and punctual – on time, responsible and hardworking
- Strong worth ethic
- Skilled in multitasking and remaining calm under pressure
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Excellent communication
PERSONAL ATTRIBUTES
- Honest and dependable, with a commitment to upholding safety and service standards.
- Quick learner, motivated to adapt to new roles and challenges.
- Culturally aware and capable of creating authentic connections with individuals from various backgrounds.
- Passionate about making a positive difference in others' lives.
- Physically fit and flexible, comfortable with changing environments and last-minute demands.
Languages
English
Professional Working
Persian
Full Professional
Hindi
Elementary
Timeline
Sales Associate
Worked in IGA
02.2021 - 04.2023
Work in a Restaurant
Rumi Restaurant
01.2017 - 01.2020
SACE CERTIFICATE -
PLAYFORD INTERNATIONAL COLLEGE
BACHELOR OF HEALTH AND MEDICAL SCIENCE - MEDICAL SCIENCE, PUBLIC HEALTH
UNIVERSITY OF ADELAIDE
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