Shomen Balaji Roy

DevOps, Cloud & SRE Engineering

• Led migration from self-hosted CI/CD agents to Azure Managed DevOps Pool (MDP), optimizing pipeline performance and scalability through SKU evaluation and architecture redesign.
• Owned and optimized complex Azure DevOps pipelines, improving deployment reliability and streamlining debugging workflows across services.
• Drove GitOps adoption using Argo CD, standardizing repository structures and enabling consistent, automated deployments.
• Architected and executed migration from Azure API Management (APIM) to Kong Gateway, including greenfield environment setup and production rollout.
• Automated infrastructure provisioning, monitoring, and alerting using Terraform, improving consistency and reducing manual operational overhead.
• Migrated RabbitMQ from a standalone VM to Kubernetes (AKS), eliminating single points of failure and improving system scalability and fault tolerance.
• Defined and implemented SLO-driven engineering practices for core systems, partnering with CTO and Principal Engineers to align availability, latency, and reliability targets with business-critical outcomes.
• Built end-to-end observability using Grafana, Prometheus, Datadog, and Kusto (KQL), enabling real-time monitoring of API performance and key business KPIs.
• Designed and implemented PagerDuty-based alert orchestration with intelligent regional routing, reducing incident response times and improving on-call efficiency.
• Delivered $14K+/month in cloud cost savings by building automation to identify and deallocate underutilized Azure resources.
• Developed automation frameworks using Python, Bash, PowerShell, Ansible, and C#, reducing manual effort and improving operational efficiency across teams.
• Built centralized log analytics pipelines across Azure Log Analytics workspaces, enabling unified dashboards and proactive incident detection.