SHOMEN BALAJI ROY
Melbourne
Summary
Site Reliability Engineer with over 2 years of experience ensuring the reliability, scalability, and availability of mission-critical applications and services. Proficient in automation, cost optimization, incident management, release management, and monitoring tools. Proven track record of collaborating with cross-functional teams to identify and resolve issues, while driving continuous improvements in system performance, reliability, and uptime."
Overview
3
3
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer
Pointsbet
06.2022 - Current
- Enhanced System Resilience: Led the migration of RabbitMQ from a standalone VM to Kubernetes, eliminating single points of failure and improving reliability. Integrated Prometheus and Datadog for better monitoring.
- Developed SLO Monitoring & Dashboards: Created Grafana dashboards to monitor API performance and long-term SLOs on availability and latency. Built Kusto queries for KPI tracking on login, deposits, and bet placements.
- Automation & Cost Optimization: Designed a cost-saving automation framework to identify and deallocate underutilized Azure resources (VMs, PIPs, App Services, Storage, etc.), leading to monthly savings of $14,167.84.
- Log Analytics & Data Consolidation: Built a PowerShell-based framework to fetch, consolidate, and transfer data from multiple Azure Log Analytics workspaces, facilitating streamlined dashboard creation for the SRE team.
- Incident Management & Alerting: Developed a PagerDuty orchestration system to efficiently route alerts to regional services, improving incident response time. Automated alert creation in Azure Monitor using Terraform.
- Cross-System Integration & Automation:
- Automated user data extraction from VMs via Shell scripting and Ansible, integrating Slackbot for stakeholder communication.
- Created a script to extract PagerDuty incident data and push it to Azure Log Analytics, enabling dynamic Grafana dashboards.
- Built Python and Bash automation solutions, reducing manual efforts and improving operational efficiency. - Resiliency Uplift for Core Systems: Led an initiative to improve the reliability of a core product critical to the system. Defined and implemented SLOs in collaboration with Lead Engineers, Principal Engineers, and the CTO, ensuring alignment with business objectives. Set up real-time monitoring dashboards, alerts, and incident response mechanisms, proactively identifying and troubleshooting system loopholes to enhance resilience and minimize downtime.
- Synthetic Testing: Implemented synthetic tests to monitor the status page of critical services, ensuring early detection of potential issues.
Education
Bachelor of Technology - AUTOMOBILE ENGINEERING
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
CHENNAI, TAMIL NADU INDIA05-2022
Skills
- Scripting/Programming: Python, Bash, PowerShell
- Query Languages: SQL, Kusto
- Databases: Microsoft SQL Server, Cosmos DB
- Infrastructure as Code (IaC): Terraform, ARM Templates
- Cloud Platforms: Microsoft Azure
- Monitoring & Observability: Datadog, Azure Monitor, Grafana, Prometheus
- Message Brokers: Azure Service Bus, RabbitMQ
- Containerization & Microservices: AKS (Kubernetes), Docker, Service Fabric
- CI/CD & Automation: Azure DevOps, Ansible
- Other Tools: Jira, PagerDuty, Cloudflare
Certification
AZ-900 - Azure Fundamentals
Accomplishments
- Award for Supporting Organization's Growth: Awarded for driving initiatives that contributed to the company’s growth and expansion.
- CTO Appreciation for Deliverables: Received appreciation from the CTO for delivering key projects on time, contributing to the overall success of the technology department.
Languages
English
Hindi
Timeline
Site Reliability Engineer
Pointsbet
06.2022 - Current
Bachelor of Technology - AUTOMOBILE ENGINEERING
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
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