Shonelle Wang
Sydney,Australia
Summary
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
8
8
years of professional experience
Work History
Administrator & Marketing Manager
Oz Fresh Investment
2023.03 - 2023.09
- Developed, implemented, and oversaw marketing materials required for Oz Fresh’s multiple sites located around Australia
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue
- Maintained personnel records and updated internal databases to support document management
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Managed company schedule to coordinate calendar and arrange travel
- Helped meet changing demands by recommending improvements to business systems or procedures
Director
Star Fresh Australia
2018.09 - 2023.03
- Started from scratch a fruit and vegetable providore business that specialises in Asian produce
- Investigated, acquired, and delivered produce for customers around Sydney
- Managed daily operations while overseeing multiple locations to foster increased productivity
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Formed strategic partnerships and connected with potential clients to drive business development
- Trained new employees on proper protocols and customer service standards
- Evaluated company documentation to verify alignment with regulatory requirements
Administrator
Southern Cross Produce Sydney
2018.01 - 2018.09
- Maintained personnel records and updated internal databases to support document management
- Collected, validated, and distributed information to employees
- Computerised office activities, maintained customer communications, and tracked records through delivery
- Coordinated with human resources department to handle payroll and personnel databases.
Specialist Support Assistant
ASIC/IAGDP
2016.01 - 2017.01
- Followed all company policies and procedures to deliver quality work
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs
- Collected, arranged, and input information into database system
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Exercised discretion when dealing with confidential and sensitive matters
Data Entry & Records Assistant
Dept Education under Contractor
2015.11 - 2016.02
- Updated records with new information
- Maintained accuracy of records by verifying accuracy of data in records
- Followed confidentially regulations to maintain privacy
- Assisted with typing, data entry, and answering incoming calls as required
- Sorted all paperwork and documents alphabetically and according to dates and significance
- Transferred inactive records to storage to free up space and preserve history
Education
Diploma in Government -
Transformed / IAGDP With ASIC
Sydney - Canberra02.2017
Diploma in Procurement and Contract Management -
Transformed / IAGDP With ASIC
Sydney - Canberra02.2017
First Aid Certificate -
St John NSW
Sydney11.2014
Certificate IV in Government -
Indigenous Traineeship Program With The Dept of Defence
Sydney - Canberra11.2014
Certificate II in Retail -
Fivestar Training With Dominos
Sydney04.2012
Certificate III in Customer Contact -
Fivestar Training With Dominos
Sydney, NSW04.2012
Certificate III in Hospitality -
Fivestar Training With Dominos
Sydney04.2012
Certificate III in Business -
Fivestar Training With Dominos
Sydney04.2012
HSC -
TAFE NSW
Sydney01.2008
Certificate III in IPT -
TAFE NSW
Sydney01.2008
Skills
- Travel Coordination
- Timesheet Processing
- Events Coordination
- Staff Management
- Decision-Making
- Recordkeeping and File Management
- Project Management
- MS Office
Hobbies and Interests
I’m passionate about exploring new places, solving puzzles in escape rooms, mastering strategic thinking through video games, and expressing my creativity through art and cooking. These diverse pursuits highlight my capacity to adapt, solve problems, and thrive in the face of creative challenges.
Timeline
Administrator & Marketing Manager
Oz Fresh Investment
2023.03 - 2023.09
Director
Star Fresh Australia
2018.09 - 2023.03
Administrator
Southern Cross Produce Sydney
2018.01 - 2018.09
Specialist Support Assistant
ASIC/IAGDP
2016.01 - 2017.01
Data Entry & Records Assistant
Dept Education under Contractor
2015.11 - 2016.02
Diploma in Government -
Transformed / IAGDP With ASIC
Diploma in Procurement and Contract Management -
Transformed / IAGDP With ASIC
First Aid Certificate -
St John NSW
Certificate IV in Government -
Indigenous Traineeship Program With The Dept of Defence
Certificate II in Retail -
Fivestar Training With Dominos
Certificate III in Customer Contact -
Fivestar Training With Dominos
Certificate III in Hospitality -
Fivestar Training With Dominos
Certificate III in Business -
Fivestar Training With Dominos
HSC -
TAFE NSW
Certificate III in IPT -
TAFE NSW
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