Shonice Broadwith
Boonah,QLD
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
9
9
years of professional experience
Work History
Director
PBBK PTY LTD ATF PBK UNIT TRUST T/AS Simons Tavern
Boonah, Queensland
09.2020 - 11.2023
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Managed customer accounts by providing accurate invoices and payment information.
- Reviewed financial documents for accuracy prior to submission.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Reconciled bank accounts on a monthly basis to ensure accuracy of records.
- Performed month-end closing activities such as journal entries, accruals, reconciliations.
- Oversaw daily operations of the business and provided guidance when needed.
- Resolved conflicts between employees or customers in a timely manner.
- Established strong relationships with vendors to ensure quality products at competitive prices.
Bartender
Simons Tavern
Boonah, QLD
02.2015 - 11.2023
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Greeted customers and provided excellent customer service.
- Stocked ice bins and coolers as needed throughout shift.
- Processed payments accurately and efficiently with POS system.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted with setting up banquet rooms for special events.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted customers and escorted them to their tables.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Skills
- Project Management
- Staff Development
- Project Coordination
- Budget Control
- Staff Management
Timeline
Director
PBBK PTY LTD ATF PBK UNIT TRUST T/AS Simons Tavern
09.2020 - 11.2023
Bartender
Simons Tavern
02.2015 - 11.2023
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