Shoshanna Daisy

- Delivered sessions on smoking sensation to high school students.

- Delivered session on healthy eating to high school students.

• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
• Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
• Stocked merchandise, clearly labelling items, and arranging according to size or colour.
• Maintained tidy and organized store environment to comply with cleanliness standards.

• Conducted community outreach to promote health services and educate residents on available resources.
• Assisted individuals in navigating healthcare systems to access necessary services effectively.
• Collaborated with healthcare professionals to coordinate patient care and follow-up initiatives.
• Facilitated workshops and informational sessions to enhance community awareness of health issues.
• Monitored client progress and provided support to ensure adherence to treatment plans.
• Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.

• Managed escalated calls professionally, ensuring resolution while maintaining a positive customer experience.
• Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
• Contributed to team success by consistently meeting or exceeding performance targets.
• Streamlined call handling processes for improved efficiency and reduced wait times.
• Delivered comprehensive product knowledge to assist customers in making informed decisions.
• Managed high call volumes, maintaining professionalism under pressure while providing accurate information.
• Participated in ongoing professional development programs to stay current with industry trends and best practices.