Shourya

• Transported clients to appointments, social events, and other activities as needed.
• Provided assistance in the home environment including meal preparation and light housekeeping.
• Assisted in developing self-care skills such as personal hygiene practices.
• Administered medication according to doctor's orders and monitored side effects.
• Provided emotional support to individuals with physical or mental disabilities.
• Monitored client progress and reported any changes in behavior or health conditions to supervisor.
• Helped disabled persons access community resources, such as housing options or job training programs.
• Organized recreational and educational activities for clients according to individual needs.
• Collaborated with other professionals to develop treatment plans for clients.

Responsibilities:

• Client Support: Conducted personalized one-on-one sessions with youth clients, addressing their digital literacy challenges and personal needs to create comprehensive case studies.
• Workshop Facilitation: Organized and led interactive workshops focused on digital literacy, fostering collaboration and peer-to-peer learning among youth participants.
• Community Engagement: Engaged with local organizations and stakeholders to address key societal issues such as homelessness, domestic violence, and unemployment, integrating digital literacy as part of broader community development strategies.
• Cultural Competence: Delivered culturally sensitive interventions, tailoring support services to diverse groups, including Aboriginal and Torres Strait Islander youth

Achievements:

• Improved Digital Literacy: Successfully enhanced digital literacy for over 50 youth clients through targeted training, increasing their access to technology, education, and employment opportunities.
• Successful Client Outcomes: Provided individualized support to clients, such as Fatima and David, offering guidance on employment pathways and housing, which significantly improved their stability and personal growth.
• Cultural Awareness: Strengthened cultural competence by engaging with diverse cultural backgrounds, fostering better rapport and trust with Aboriginal and Torres Strait Islander clients.
• Crisis Management: Effectively managed complex cases involving youth in crisis, offering immediate support and interventions that resulted in improved outcomes for clients facing significant personal challenges.

• Working with clients to ensure their individual needs and goals are met
• Checked medication schedules and patient needs to ensure correct medication administration
• Respected Service users' autonomy through inclusive discussion on Care plan developments and goal setting.

Responsibilities:

1. Client Assessment & Planning: Conducted in-depth assessments to identify client needs, preferences, and goals, contributing to the development of personalized care and behavior support plans.

2. Service Coordination: Collaborated with service providers, healthcare professionals, and families to ensure the seamless coordination of services, facilitating NDIS plan management and support delivery.

3. Case Management: Assisted in managing clients' NDIS plans, ensuring optimal use of resources, coordinating services like SIL, SDA, and STA, and providing support for clients’ independent living goals.

4. Cultural Competence: Applied culturally responsive approaches to support services, ensuring tailored care plans for clients from diverse backgrounds, with consideration of their unique cultural needs.

Achievements

• Improved Client Outcomes: Assisted in improving the quality of life for multiple clients by coordinating tailored support services, resulting in better access to community participation and independent living.
• Enhanced Team Collaboration: Worked with multidisciplinary teams to successfully develop comprehensive care plans, behavior support strategies, and risk assessments, ensuring holistic and person-centered care.
• Cultural Sensitivity: Gained deeper cultural competence by working with clients from diverse backgrounds, contributing to more effective engagement and trust-building in client relationships.
• Crisis Resolution: Demonstrated the ability to manage complex client challenges, providing support during crises and contributing to positive outcomes in high-pressure situations.

• Helped Residents with bathing, oral hygiene, grooming, getting in and out of bed, standing and walking
• Planned, prepared, and served meals and snacks according to prescribed diets
• Administered simple range of motion exercises
• Followed safe lifting techniques and individual resident lifting instructions
• Recognized and reported abnormalities and/or changes in patients' health status to case manager
• Monitored and assisted residents through individual service plans modulated by the facility.