Showastika Rama

Receiving work from work flow and correctly indexing to right processing teams.

Entering client information on the system.

Correctly identifying the work item and directing it to the teams for processing.

Enter client cheque on system.

Setting up new accounts for the clients.

Processing redemptions, switches, client maintenance on accounts.

Processing pension payments.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.