Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Showri Rishitha Valantine Thanugundla

Marayong,Australia NSW

Summary

Proven achiever with extensive experience as a Food and Beverage Cashier at Customer Service Representative, demonstrating exceptional cash handling expertise and a commitment to professionalism and courtesy. Excelled in fostering team collaboration and enhancing customer satisfaction through effective problem-solving and order processing efficiency. Skilled in maintaining cleanliness and upholding food safety standards, contributing to a positive dining experience. Trustworthy and dedicated console operator serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

1
1
year of professional experience

Work History

Food and Beverage Cashier

Customer Service Represenative
11.2023 - 02.2024
  • Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
  • Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
  • Operated and sanitized kitchen and food preparation equipment.
  • Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
  • Upheld proper food handling safety standards to ensure a healthy dining experience for guests.
  • Maintained high levels of cleanliness throughout the work area, adhering to sanitation regulations and guidelines.
  • Engaged customers to help create superior food and beverage experience.
  • Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
  • Effectively managed customer complaints, resolving issues promptly and professionally.
  • Balanced cash registers at the beginning and end of shifts, ensuring accurate financial records for management review.
  • Managed time effectively during peak hours to maintain swift service without compromising quality or attention to detail in transactions or order preparation tasks.

Console Operator

Metro Petroleum
05.2023 - 10.2023
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
  • Collaborated with team members to develop strategies for improving overall console performance and functionality.
  • Exceeded performance metrics consistently, demonstrating dedication to excellence in all aspects of the role as a Console Operator.
  • Optimized resource utilization by effectively managing equipment usage during peak hours and periods of high demand.
  • Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
  • Contributed to process improvement initiatives through valuable insights gained from hands-on experience in console operations.
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.

Education

Master of Science - Food Science

Western Sydney University
Sydney, NSW
01.2026

Bachelor of Science - Bsc. Food Technology And Management

Loyola Academy Degree And PG College
Alwal , Hyderabad , India
06.2023

Skills

  • Professionalism and Courtesy
  • Cleanliness and hygiene
  • Food safety knowledge
  • Cash handling expertise
  • Patience and Empathy
  • Maintaining Composure
  • Menu familiarity
  • Order Processing Efficiency
  • Problem-Solving
  • Adaptable and Flexible
  • Relationship Building
  • Product Knowledge
  • Customer Service
  • Employee Training
  • Customer Relations
  • Reliable and Responsible
  • Training and mentoring
  • Cleaning and sanitizing
  • Customer Transactions
  • Cash handling and management
  • Call Response and Transfer
  • Policies and Procedures
  • Cash Register Operation
  • Shipment Procedures
  • Order Taking
  • Payment Processing
  • Cash Drawer Balancing
  • Honest and Dependable
  • Customer Assistance
  • Team Collaboration
  • Creative Thinking
  • Active Listening
  • Cash Handling
  • Cooperative Attitude
  • Product restocking
  • Analytical Thinking
  • Payment Collection

Languages

English
Full Professional

Timeline

Food and Beverage Cashier

Customer Service Represenative
11.2023 - 02.2024

Console Operator

Metro Petroleum
05.2023 - 10.2023

Master of Science - Food Science

Western Sydney University

Bachelor of Science - Bsc. Food Technology And Management

Loyola Academy Degree And PG College

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Showri Rishitha Valantine Thanugundla