Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Shravya Oddiraju

Sydney,Australia

Summary

  • Senior Test Analyst with 14 years of experience delivering quality assurance across Life Insurance, Superannuation, Workers Compensation, Lenders Mortgage Insurance (LMI), Banking, and Logistics domains.
  • Extensive expertise in OIPA, Guidewire (PolicyCenter, BillingCenter, ClaimCenter), Adviser Connect, Life PAS, Salesforce CRM, Microsoft Dynamics 365, and insurance policy administration systems.
  • Proven experience leading end-to-end testing for large-scale data migration, CRM transformation, and enterprise modernization programs, including Acurity to OIPA and Dynamics 365 to Salesforce migrations.
  • Strong hands-on experience in Functional, SIT, UAT, E2E, Regression, API, Integration, Backend, and Data Migration Testing using Postman, SOAP UI, Oracle SQL, and SQL Server.
  • Experienced in validating the complete insurance policy lifecycle, including new business, underwriting, policy servicing, renewals, billing, payments, claims, and document generation.
  • Proficient with JIRA, Zephyr, Xray, HP ALM, Azure DevOps (TFS/MTM), and Confluence for test management, defect tracking, and reporting.
  • Skilled in test strategy, planning, estimation, defect triage, stakeholder management, and release validation, delivering high-quality solutions in Agile and Waterfall environments.

Overview

14
14
years of professional experience

Work History

Senior Test Analyst

ClearView
03.2021 - 05.2026

Projects: Implementation of new Policy Administration System (Oracle OIPA) and Insurance product (ClearChoice) | EOFY Statements | Product Refresh | Business-As-Usual (BAU) Enhancements | Migration of Life Solutions Policies (OneOffice ↔ OIPA) | ClaimsView ↔ OIPA Claims Integration & Policy Claims Testing | NextGen CRM Migration (Microsoft Dynamics 365 to Salesforce CRM) | Adviser Connect | Health Rewards (Jade Portal)

  • As a Senior Test Analyst at ClearView, I played a key role in delivering strategic digital transformation and business-critical initiatives across Life Insurance platforms.
  • I collaborated with business stakeholders, developers, solution architects, and product teams to ensure the successful delivery of high-quality software through comprehensive end-to-end testing.
  • Managed Test Planning, Test Design, and Test Execution across multiple projects.
  • Logged and tracked defects on Jira, ensuring timely resolution and effective communication with the development team.. Worked closely with development team to reproduce, prioritize and resolve defects.
  • Performed end-to-end testing of policy lifecycle processes including new business, renewals, policy changes, cancellations, premium calculations, refunds, payment processing, and document generation within Oracle Insurance Policy Administration (OIPA).
  • Tested enterprise integrations involving Microsoft Dynamics 365 CRM, Salesforce CRM, Virsaic (CoTe) document generation, Munich Re Underwriting Rules Engine (URE), IE Illustration Quote Tool, Jade Portal, and IRESS SuperConnector for payment and messaging APIs using Postman.
  • Performed end-to-end testing for the LifeSolutions Claims across ClaimsView and OIPA, validating the complete claims lifecycle including claim registration, policy verification, benefit eligibility, claim assessment, payment processing, and policy updates, while ensuring data consistency using Oracle SQL and verifying interface messaging for accurate claims processing.
  • Executed functional, system integration (SIT), regression, end-to-end, UAT, API, and backend SQL testing while validating complex business rules, data migration, interface messaging, and third-party integrations to ensure reliable and high-quality software releases.
  • Reviewing myself to identify areas for improvement in the testing process and working towards betterment.

Senior Test Analyst

BT Financials - Westpac Group
04.2020 - 03.2021

Projects: Westpac LMI Upgrade

  • Contributed to the successful delivery of the Westpac LMI Upgrade program by ensuring the quality of data migration, system integration, reporting, and financial components for a large-scale insurance platform transformation.
  • Led test preparation and execution across Data Migration, Data Integration, Reporting, Financials, and Document Migration workstreams, ensuring comprehensive test coverage.
  • Reviewed sprint user stories, created UAT test scenarios, validated vendor test evidence, and collaborated with business stakeholders, developers, and vendors to deliver high-quality releases.
  • Coordinated defect triage meetings, managed defect lifecycles, and provided regular test execution and status reports to project and test managers.
  • Performed business verification testing of data extracts, delinquent policies, loans in arrears, EDI files, and policy cancellations while ensuring successful migration and system integration outcomes.

UAT Test Analyst

iCare NSW
07.2017 - 07.2019

Projects: Workers Compensation | Construction Risk Fund Insurance | Guidewire ClaimCenter

  • Successfully contributed to the delivery of high-quality insurance software solutions at iCare NSW by leading comprehensive testing activities across Guidewire applications and collaborating with cross-functional teams to ensure reliable, business-aligned releases.
  • Designed and executed functional, system integration, regression, and UAT test scenarios for Guidewire PolicyCenter, BillingCenter, and ClaimCenter, ensuring complete coverage of policy, billing, and claims processes.
  • Performed backend SQL validation, Guidewire-Salesforce integration testing, payment and batch processing verification, and defect management to improve application quality and reliability.
  • Collaborated closely with business analysts, SMEs, developers, and solution architects to validate business requirements, resolve defects, and support successful production releases.
  • Mentored new team members on Guidewire applications, testing methodologies, and QA best practices, contributing to a collaborative and high-performing testing team.

QA Test Analyst

Ryder Systems.Inc
06.2012 - 03.2017

Projects: Warranty Guidelines | Warranty Front End Tool | Unified Estimator | Warranty Replacement

  • As a QA Test Analyst at Ryder Systems Inc., I was responsible for end-to-end testing of enterprise logistics and warranty management applications supporting fleet management and supply chain operations.
  • I performed functional, system integration, regression, UAT, and backend database testing using SQL while ensuring high-quality software releases across multiple projects.
  • I collaborated closely with developers, business analysts, and offshore teams to design and execute test cases, validate business requirements, manage defects using HP ALM, JIRA, TFS, and Spira, and verify web services using SOAP UI.
  • My work included testing warranty claims processing, billing and invoicing applications, data validation, browser compatibility (Internet Explorer and Firefox), and supporting production releases through comprehensive quality assurance and defect management.

Education

Masters - Computer Science

Northwest Missouri State University
MO, USA
06-2012

Bachelors - Electrical and Electronics Engineering

Jawaharlal Nehru Technological University
Hyderabad, India
05-2011

Skills

  • Domain Knowledge:
  • Life Insurance Superannuation Lenders Mortgage Insurance (LMI) Workers Compensation & Sporting Injuries Personal Insurance Claims management Banking – Batch File Processing Data Migration Logistics & Supply chain management
  • Technology Stack:
  • OIPA Acurity Guidewire (Policy / Billing / Claim Center) Salesforce CRM Microsoft Dynamics 365 MunichRe URE IRESS Super Connector Virsaic (CoTe Software) JIRA (Zephyr, Xray) HP ALM SPIRA TFS MTM Postman SOAP UI SQL (Oracle, SQL Server) Confluence Remedy BMC
  • Technical Expertise :
  • Functional testing, SIT, UAT, E2E testing, Regression testing, BVT, PVT Data analysis SQL Back-end Testing API testing Migration & Reconciliation Testing Payment Channel Validation Test automation exposure (Playwright)
  • Leadership & Delivery:
  • Test Strategy & Planning Test Estimation & Reporting Defect Triage Leadership Risk-based testing Stakeholder engagement Mentoring & Knowledge Transfer Agile & Waterfall methodologies

Accomplishments

  • Recognised by the QA team at ClearView as one of the top-performing testers for consistently delivering high-quality testing outcomes and supporting successful program delivery.
  • Nominated by Business Analysts at ClearView as a preferred tester for strong collaboration, requirement understanding, and delivery of high-quality test outcomes.
  • Recognised by business stakeholders for successfully owning and delivering testing across 20+ Agile sprints, consistently completing testing ahead of release schedules and deploying BAU enhancements to production with zero production defects.
  • Raised and managed nearly 500 defects across multiple Guidewire releases at iCare NSW, contributing significantly to improved product quality and stable production deployments.

Interests

  • Actively learning Playwright to expand automation testing capabilities and transition into modern test automation
  • Building knowledge in AI & LLM Testing, including testing strategies for generative AI applications, prompt validation, model evaluation, and AI-assisted quality assurance
  • Currently pursuing self-paced learning and practical hands-on experience in both Playwright and AI/LLM Testing, with professional certifications planned

Timeline

Senior Test Analyst

ClearView
03.2021 - 05.2026

Senior Test Analyst

BT Financials - Westpac Group
04.2020 - 03.2021

UAT Test Analyst

iCare NSW
07.2017 - 07.2019

QA Test Analyst

Ryder Systems.Inc
06.2012 - 03.2017

Bachelors - Electrical and Electronics Engineering

Jawaharlal Nehru Technological University

Masters - Computer Science

Northwest Missouri State University
Shravya Oddiraju