Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bhagyashree (Shree) Bajaj

Brisbane,QLD

Summary

Adept at requirements analysis and integration testing, I spearheaded a team at Focus Professional Services, enhancing testing efficiency by 30% through innovative framework development. My expertise in risk mitigation and strong leadership significantly reduced defect leakage, showcasing my ability to deliver high-quality products while fostering team growth and resilience.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Test Lead at QUT

Focus Professional Services
07.2022 - Current
  • Created detailed requirements for robust test plans and accurate work estimates.
  • Managed cross-functional teams, guided junior testers, and ensured adherence to best practices.
  • Delivered high-quality products on schedule using automated regression tests to reduce human error.
  • Provided project managers with reports on milestones, issues, and test concerns.
  • Conducted risk assessments to prioritize test efforts based on impact and resources.
  • Reduced defect leakage by performing root cause analyses and addressing concerns in future releases.
  • Improved testing efficiency and reduced cycle time through streamlined processes.
  • Documented diagnostic findings to update stakeholders on product performance.
  • Developed automation scripts to minimize manual testing effort.

TEST LEAD at LGIA Super, Now Known as Brighter Sup

Focus Professional Services
05.2021 - 07.2022
  • Defined and documented technical standards and processes for test automation.
  • Led and influenced testing and automation practices across the organization.
  • Identified and adopted emerging trends to benefit the team and organization.
  • Reduced risk and security defects by integrating test automation with the Security team.
  • Actively participated in Agile process meetings.
  • Reviewed project specifications to develop suitable testing methodologies.
  • Created effective test scripts for automated testing of products and features.
  • Defined testing strategies and quality assurance benchmarks based on risk identifications.

TECHNICAL TEST SPECIALIST

Sunsuper, Now Known as Australian Retirement Trust
10.2020 - 05.2021
  • Maintain and improve C# and Ruby tests.
  • Provide testing support for all project and SQUAD deliveries.
  • Deploy and manage test environments.
  • Add and update automation tests in the existing suite.
  • Write API tests using Groovy scripts for Ready API.
  • Collaborate with business analysts, developers, UI/UX, and content teams to develop test plans and strategies.
  • Create test data, execute tests, and report results to stakeholders.
  • Perform cross-browser and cross-platform testing.
  • Develop and execute test plans, strategies, and cases; log defects in JIRA and Confluence.
  • Create test reports and communicate results to stakeholders.
  • Maintain project documentation.

Automation Tester at RACQ

Focus Professional Services
07.2020 - 10.2020
  • Maintain and enhance the Selenium Java Maven Modular Testing Framework.
  • Script tests based on SIT test plans.
  • Upgraded test reporting from manual execution reports to automated Extent reports, including failure screenshots.
  • Replaced hard-coded data with CSV file-based test data.
  • Added new module tests to Azure Pipelines for CI execution.
  • Deploy and maintain test engines; configure TeamCity for parallel test execution.
  • Expert in testing integration APIs using Postman.
  • Create Postman collections for end-to-end API workflows, integrating single-click scripts and reports into the Selenium framework.

Senior Quality Analyst at Gallagher Basset

Focus Professional Services
09.2019 - 06.2020
  • Created and managed an Automation Test Framework for Fineos Applications using Selenium and Java, including integration testing with REST APIs and SOAP Web services.
  • Transitioned the existing HP UFT framework to a Selenium Java-based framework.
  • Enhanced the CI/CD pipeline with Selenium testing for Smoke, Feature, Regression, and Integration tests, reducing manual regression effort from 10 days to 3.
  • Developed end-to-end automation coverage for Fineos Claims and integrated applications (Dynamics, ESB, Objective, EZScan, Alfresco, SmartComms) using Selenium, Java, SOAP, REST APIs, Maven, Jenkins, Bitbucket, JIRA, Confluence, Zephyr, and IntelliJ.
  • Implemented report testing for Power BI and Tableau reports for clients in New Zealand, UK, and Australia, focusing on data transformation and processing.
  • Contributed to migration activities, defining test cases for data reconciliation between application versions.
  • Committed code changes for bug fixes, functionality updates, and automation enhancements.
  • Engaged in code pairing to define new test specifications and interacted with databases to discover and analyze defects.
  • Collaborated with Business Analysts and developers to understand requirements and implement test cases, ensuring readiness through reviews.
  • Designed User Acceptance Testing scenarios and scripts to validate functional requirements.

Senior Quality Engineer

Tabcorp Holdings
04.2018 - 09.2019
  • Tested BI reports for Max Gaming Services' regulatory project.
  • Verified and processed terabytes of non-SQL data (JSON format) stored in KAFKA.
  • Managed the creation and maintenance of test environments and data for regulatory report testing.
  • Defined and implemented best practices and quality standards, including end-to-end application performance management.
  • Developed and executed both automated (APIs and GUIs) and manual exploratory tests.
  • Automated testing for complex, distributed micro-services with a focus on security, reliability, and performance.
  • Collaborated with stakeholders in a fast-paced environment.
  • Committed to continuous learning and improvement.
  • Assisted as a Business Analyst when needed.
  • Applied extensive knowledge of agile methodologies and quality process best practices.

Senior Test Engineer at Mastercard

Ambition
02.2018 - 04.2018
  • Developed and enforced release management processes for cross-domain configuration integration, testing, and consistency.
  • Automated functional testing across all modules using Selenium Java and Chrome WebDriver.
  • Attended requirement meetings with Business Analysts and users.
  • Designed, developed, and maintained the automation framework.
  • Prepared test plans for various testing types, including GUI, functional, integration, regression, interface, end-to-end, and user acceptance testing.
  • Worked with Agile methodologies using Jira, Zephyr, and Confluence.
  • Managed defect tracking, report generation, and requirement tracking throughout the test lifecycle using JIRA.

Senior Automation Test Analyst at Tatts Group, Now

Recon Solutions
05.2017 - 02.2018
  • Identified and recommended improvements to enhance product quality during testing.
  • Conducted cross-browser compatibility testing (Chrome, Firefox, Safari).
  • Prepared and presented comprehensive test result reports to stakeholders.
  • Developed testing programs for database impacts, regression, negative testing, error and bug retests, and usability.
  • Analyzed system capabilities and requirements by retrieving and manipulating data.
  • Automated test scripts to ensure up-to-date testing processes.
  • Evaluated software performance at beta testing sites.
  • Planned test schedules and strategies within project scope and deadlines.
  • Reviewed software documentation for technical accuracy and compliance.
  • Conducted historical analyses of test results.
  • Modified software to correct errors, adapt to new hardware, and improve performance.

QA Automation Test Analyst at University of Queens

Revolution IT
03.2017 - 05.2017
  • Analyzed business requirements and developed detailed test plans and cases.
  • Used SQL queries to verify data integrity in databases.
  • Developed automated API tests with Rest Assured.
  • Configured Jenkins for continuous integration of automation scripts.
  • Identified issues and recommended improvements to enhance product quality.
  • Utilized GIT for source code management.
  • Created automated regression tests for web applications using Selenium WebDriver and Java.
  • Reported and documented bugs in JIRA or Bugzilla.
  • Developed testing programs for database impacts, regression, negative testing, and usability.

Senior QA Engineer

Jumbo Interactive
09.2014 - 03.2017
  • Developed test plans addressing critical requirements and risks.
  • Collaborated with Product Owners and stakeholders to gather business requirements.
  • Designed and executed test plans, strategies, and cases to ensure comprehensive coverage; logged defects in JIRA or Confluence.
  • Generated test reports and communicated results to stakeholders.
  • Maintained project documentation.
  • Conducted pre-release and post-release testing, including user acceptance tests.
  • Attended scrum and defect triage meetings.
  • Contributed to continuous integration using GIT and Jenkins.
  • Performed cross-browser and cross-platform testing.
  • Created Behat test cases with Selenium, PHPUnit, and Cucumber/Gherkin.
  • Developed test data, executed automation tests, and reported results.
  • Planned and reviewed test cases for functionality, security, performance, database, and user acceptance.
  • Assisted with QA management in interviewing and hiring.
  • Provided automation and QA process training across teams.
  • Conducted mobile testing on Android and iOS, and cross-browser and cross-platform testing.

Software Test Lead

IBM India - ISL
07.2012 - 08.2014
  • Conducted Functional, Non-Functional, System Integration, Regression, and Mobile Testing.
  • Evaluated test plans with design and development teams.
  • Introduced innovative QA strategies to identify critical issues.
  • Created comprehensive test matrices, including negative and error cases.
  • Contributed to sprint planning and scrum activities.
  • Managed test environment setup and configuration.
  • Developed test plans, strategies, and estimates for SIT testing based on business requirements.
  • Led a team of four testers, managing work and ensuring project implementation.
  • Attended release meetings and gathered automation requirements.
  • Delivered QA training to client employees.
  • Reported test results and analyzed data using RQM and JIRA.
  • Supported Cloud Transformation projects, including IBM Smart Cloud migration.
  • Assisted with root cause analysis (RCA) and post-release activities.
  • Participated in Scrum meetings and retrospectives.

SENIOR SOFTWARE QUALITY ANALYST at JP Morgan Chase

Tata Consultancy Services
05.2011 - 07.2012
  • Coordinated with the Business Analytics team for requirement gathering and story preparation.
  • Reviewed business requirements, IT design documents, and test process documentation.
  • Analyzed requirements and developed test plans, processes, and reporting metrics using JIRA and HP QC.
  • Conducted Functional, Integration, System, and Regression testing.
  • Managed on-shore and off-shore test teams, delegating tasks and tracking progress.
  • Provided support to the UAT team prior to production.
  • Identified scenarios and automated test scripts for functionality testing using HP QTP (UFT).

SENIOR SOFTWARE ENGINEER at AOL

ITC Infotech
03.2008 - 07.2010
  • Analyzed business requirements and technical specifications.
  • Developed test cases, procedures, and data from requirements.
  • Participated in Scrum meetings and daily status meetings.
  • Created and executed test plans, reported defects, and performed Functional, Integration, and Regression testing.
  • Set up QA environments, installed builds, and automated build installation using Shell Scripts.
  • Automated test cases using Ruby WATIR.
  • Provided status reports and supported production releases and issue resolution.
  • Collaborated with business analysts, developers, and content teams to resolve issues.

Senior Software Consultant at Coco Cola

Quinnox Consultancy Services
07.2007 - 01.2008
  • Analyzed requirement specifications and use cases for a new Coca-Cola client installation.
  • Developed shell scripts for batch processing and data extraction from client systems.
  • Designed and implemented test cases for integrating different EDI formats.
  • Tested various project components and modules.
  • Reported defects to developers, business analysts, and QA analysts.
  • Participated in daily status meetings to discuss bugs, issues, and risks.
  • Supported production issues post-release.

Senior Technical Executive

Convergys India
05.2006 - 03.2007
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.
  • Provided personalized support to customers by understanding their unique needs and preferences.
  • Streamlined support processes for faster resolution times and increased customer loyalty.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.

Technical Executive

Sutherland Global Service
09.2005 - 05.2006
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
  • Optimized knowledge base for easier access to information, improving customer self-service options.

Education

Diploma in Business Adminstration -

Diploma in Business Administration
ICFAI
06.2009

Bachelor of Engineering - Computer Technology

Manoharbhai Patel Institute Of Technology
Nagpur University
06.2004

Skills

  • Requirements Analysis
  • Test Data Management
  • Integration Testing
  • Test strategy development
  • Framework Development
  • Automated Test Development
  • User Acceptance Testing
  • Manual Testing
  • Risk mitigation strategies
  • Risk modeling

Certification

  • ISTQB Certified Test Manager 2014
  • ISTQB Certified Functional Tester 2013

Timeline

Test Lead at QUT

Focus Professional Services
07.2022 - Current

TEST LEAD at LGIA Super, Now Known as Brighter Sup

Focus Professional Services
05.2021 - 07.2022

TECHNICAL TEST SPECIALIST

Sunsuper, Now Known as Australian Retirement Trust
10.2020 - 05.2021

Automation Tester at RACQ

Focus Professional Services
07.2020 - 10.2020

Senior Quality Analyst at Gallagher Basset

Focus Professional Services
09.2019 - 06.2020

Senior Quality Engineer

Tabcorp Holdings
04.2018 - 09.2019

Senior Test Engineer at Mastercard

Ambition
02.2018 - 04.2018

Senior Automation Test Analyst at Tatts Group, Now

Recon Solutions
05.2017 - 02.2018

QA Automation Test Analyst at University of Queens

Revolution IT
03.2017 - 05.2017

Senior QA Engineer

Jumbo Interactive
09.2014 - 03.2017

Software Test Lead

IBM India - ISL
07.2012 - 08.2014

SENIOR SOFTWARE QUALITY ANALYST at JP Morgan Chase

Tata Consultancy Services
05.2011 - 07.2012

SENIOR SOFTWARE ENGINEER at AOL

ITC Infotech
03.2008 - 07.2010

Senior Software Consultant at Coco Cola

Quinnox Consultancy Services
07.2007 - 01.2008

Senior Technical Executive

Convergys India
05.2006 - 03.2007

Technical Executive

Sutherland Global Service
09.2005 - 05.2006

Diploma in Business Adminstration -

Diploma in Business Administration

Bachelor of Engineering - Computer Technology

Manoharbhai Patel Institute Of Technology
  • ISTQB Certified Test Manager 2014
  • ISTQB Certified Functional Tester 2013
Bhagyashree (Shree) Bajaj