Shree heland
LAVINGTON,NSW
Overview
19
19
years of professional experience
Work History
Office manager
07.2021 - Current
- Administrative Support: Managing Office Supplies, Equipment, And Facilities; Organizing Meetings and Appointments; And Handling Correspondence
- Personnel Management: Supervising Administrative Staff, Such as Receptionists and Clerks; Managing Schedules And Workloads; And Assisting With Hiring And Training
- Budget And Finance: Overseeing Office Budgets, Processing Invoices, And Ensuring Cost-Effective Use of Resources
- Compliance And Policies: Ensuring The Office Adheres to Company Policies and Legal Regulations, Including Health And Safety Standards
- Communication: Acting As a Liaison Between Different Departments, Management, And External Parties; Handling Client Inquiries And Complaints
- Problem-Solving: Addressing And Resolving Issues That Arise in The Office, Such As Conflicts, Equipment Malfunctions, Or Workflow Disruptions.
Adminstration Assistant Housing Officer
06.2020 - 07.2021
- Office Communication: Answering and directing phone calls
- Managing and responding to emails
- Greeting and assisting visitors
- Scheduling and Coordination: Scheduling meetings, appointments, and events
- Coordinating travel arrangements and itineraries
- Managing calendars for executives or teams
- Documentation and Filing: Preparing and proofreading correspondence, reports, and presentations
- Maintaining and organizing physical and electronic files
- Handling data entry and updating records
- Support for Management and Staff: Assisting executives or managers with administrative tasks
- Preparing reports and presentations
- Assisting with project coordination and follow-up
- Office Supplies and Equipment: Ordering and managing office supplies
- Ensuring office equipment is functioning and arranging for repairs if needed
- Event Planning: Organizing and coordinating meetings, conferences, and company events
- Handling logistics such as venue arrangements, catering, and materials preparation
- Customer and Client Interaction: Handling inquiries and providing information to clients or customers
- Managing relationships with vendors and service providers
- Financial Administration: Processing invoices and expense reports
- Assisting with budget tracking and financial documentation
- General Office Tasks: Managing office cleanliness and organization
- Supporting other staff with various administrative tasks as needed.
ABORIGINAL MATERNITY SUPPORT WORKER
MUNGABAREENA ABORIGINAL COROPRATION
01.2019 - 06.2020
- Duties: Deliver and co-ordinate maternal health promotion programs; provide care and education to clients and their families; support patients when having to use allied health services; transport patients to and from appointments; general administration and reception duties.
aps3 client service delivery – banking team
australian taxation office
09.2017 - 01.2019
- Duties: Research and reconcile client’s payments and Tax accounts
aps2 evergreen indigenous program
australian taxation office
03.2016 - 09.2017
- Duties: Finance reconciliation banking management (March 2015 – December 2015); Reconcile ATO Bank Accounts
ABORIGINAL MATERNITY SUPPORT WORKER
MUNGABAREENA ABORIGINAL COROPRATION
06.2012 - 02.2016
- Duties: Deliver and co-ordinate maternal health promotion programs; provide care and education to clients and their families; support patients when having to use allied health services; transport patients to and from appointments; general administration and reception duties.
ABORIGINAL sexual health worker
albury wodonga aboriginal health service
01.2011 - 09.2011
- Duties: Deliver and co-ordinate sexual health promotion programs; support patient's when having to use allied health services; transport patients to and from appointments
ABORIGINAL health worker (diabetes)
rumbalara health service
01.2007 - 01.2010
- Duties: Deliver and co-ordinate preventative, screening and health promotion programs; provide care and education to clients and their families; do online Medicare claims and rebates; update patient’s records on Medical Director; general administration and reception tasks when required
ABORIGINAL health worker (Hearing)
rumbalara health service
01.2006 - 01.2007
- Duties: Deliver and co-ordinate preventative, screening and health promotion programs; provide care and education to clients and their families; general administration and reception tasks when required.
Skills
- Proficient use of Medical Director
- Proficient use of Ferret Software
- Proficient use of Microsoft Office package
- Proficient use in the use of email and internet
- Quick learner at using new computer software
- Proficient in filing
- Proficient in answering the phone
- Proficient in running audits
- Proficient in re-ordering stock
- Quick learner
- Quiet achiever
- Can work individually
- Can work as part of a team
- Shows initiative
- Customer Service skills
- Proficient in booking appointments
- Proficient in photocopying and faxing
- Proficient in doing online Medicare claims and rebates
Certificatesandaccreditations
- Nutrition Support Workshop, BENCHMARGUE, 2020
- DV-Alert Indigenous Workshop, lIFELINE, 2020
- COMMUNITY BREASTFEEDING MENTORING, Australian breastfeeding association, 2019
- FIRST AID CERTIFICATE, SMART LINK TRAINING, 2019
- CERTIFICATE III IN GOVERNMENT, ATO, 2017
- CERTIFICATE IV IN PRIMARY HEALTH CARE PRACTICE, VACCHO, 2015
- CERTIFICATE IN ATSI MENTAL HEALTH FIRST AID, MENTAL HEALTH FIRST AID, 2015
- CERTIFICATE IN ATSI EAR AND HEARING HEALTH, ABORIGINAL HEALTH COLLEGE, 2015
- CERTIFICATE IN DIABETES PREVENTION AND MANAGEMENT, VACCHO, 2007
- CERTIFICATE IN CARDIOVASCULAR HEALTH FOR ABORIGINAL HEALTH WORKERS, VACCHO, 2007
- CERTIFICATE IN ABORIGINAL HEALTH PROMOTION, VACCHO, 2006
- CERTIFICATE IN HEARING HEALTH SKILLS, AUSTRALIAN HEARING, 2006
- CERTIFICATE IV IN health (nursing), go tafe, shepparton, 2002 - 2003
References
- John Martin, CEO- Mungabareena Aboriginal Corporation, 0474 576 710
- Ellen Plunkett, Quality and Improvement Officer, Mungabareena Aboriginal Corporation, 0497 406 962
- Carl Tunstall, Local Justice Worker, Mungabareena Aboriginal Corporation, 0444 592 591
- Laura Shortis, General Manager, Mungabareena Aboriginal Corporation, 0459 828 146
Timeline
Office manager
07.2021 - Current
Adminstration Assistant Housing Officer
06.2020 - 07.2021
ABORIGINAL MATERNITY SUPPORT WORKER
MUNGABAREENA ABORIGINAL COROPRATION
01.2019 - 06.2020
aps3 client service delivery – banking team
australian taxation office
09.2017 - 01.2019
aps2 evergreen indigenous program
australian taxation office
03.2016 - 09.2017
ABORIGINAL MATERNITY SUPPORT WORKER
MUNGABAREENA ABORIGINAL COROPRATION
06.2012 - 02.2016
ABORIGINAL sexual health worker
albury wodonga aboriginal health service
01.2011 - 09.2011
ABORIGINAL health worker (diabetes)
rumbalara health service
01.2007 - 01.2010
ABORIGINAL health worker (Hearing)
rumbalara health service
01.2006 - 01.2007
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