Summary
Overview
Work History
Education
Skills
References
Languages
Languages
References
Timeline
Generic

Shreejan Giri

Sydney,Australia

Summary

As a dedicated and ehthusiastic personality.Motivated and goal-driven individual with a background in business and accounting, offering strong customer service, problemsolving, and communication skills. Procient in MS Oce and experienced in working in fast-paced environments. Looking to apply my skills and knowledge to contribute effectively to a team and help drive organizational success. Fluent in three languages, with a high level of emotional intelligence and a passion for learning.

Overview

1
1
year of professional experience

Work History

Customer Service

Watan Afgan Cuisine
Granville
03.2024 - Current
  • Greeted and assisted visitors, providing a friendly and professional first point of contact for the company
  • Managed a high volume of incoming calls and emails, efficiently directing inquiries to the appropriate departments and providing information as needed
  • Handled customer complaints and inquiries, resolving issues promptly to ensure a high level of customer satisfaction
  • Processed customer transactions, payments, and appointment bookings, ensuring accuracy and maintaining customer records

Sales Representative

Uniqlo
Sydney
12.2023 - 03.2024
  • Engaged with customers to understand their needs and recommend suitable products/services, resulting in improved customer satisfaction
  • Managed and maintained relationships with key clients, driving repeat business and increasing sales
  • Consistently exceeded monthly/quarterly sales targets by implementing effective sales strategies
  • Delivered product presentations and demonstrations to potential clients, leading to an increase in conversion rates
  • Collaborated with the marketing team to develop promotional campaigns that boosted brand awareness and customer engagement
  • Negotiated contracts, pricing, and terms to meet both client and company objectives

Education

Bachelor's - Information And Computer Systems

Reliance international academy
Kathmandu
01-2027

Diploma of Business - Enterprise

Victoria University
Sydney
02.2025

Skills

  • Communication skills
  • Team Work
  • Public Speaking
  • Emotional intelligence
  • Decision making
  • MS Office proficient
  • Customer service experience
  • Problem identification

References

  • Watan Afgan Cuisine / CEO, 0430594434, Sassannajibi@gmail.com
  • Strandbags / Sales Incharge/ Sales consultant, 0426456488, bajasamyog@gmail.com
  • OTR / Team member, 0412319770, suyogshan2003@gmail.com

Languages

  • Nepali
  • English
  • Hindi

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service

Watan Afgan Cuisine
03.2024 - Current

Sales Representative

Uniqlo
12.2023 - 03.2024

Bachelor's - Information And Computer Systems

Reliance international academy

Diploma of Business - Enterprise

Victoria University

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Shreejan Giri