Shreema Dhakal

• Proved successful working within tight deadlines and a fast-paced environment.
• Delivered services to customer within specific timeframes.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.
• Cultivated interpersonal skills by building positive relationships with others.
• Managed time efficiently in order to complete all tasks within deadlines.

• Cleaning and sanitizing
• Performed the duties according to the checklist
• Maintaining hygiene and cleanliness
• Communicate with other team members to complete the task
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.

• Web development platforms such as Joomla and WIX
• Analyzed problems and worked with teams to develop solutions.
• Supported with creating project marketing materials to promote services.
• Designed and developed a website for steam sauna company
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• User testing for local2local App
• Interacted with customers by phone, email, or in-person to provide information.
• Data design and database management using SQL
• Content creation such as blogs for websites for clients
• Designed promotional banners in graphic design platforms such as CANVA
• Customer service support
• Established physical (network cabling and patching) and logical network connection for the office
• Primary remote desktop support
• Primary application testing
• Fundamental works with windows server (creating domain user profile, creating group policies)
• New PC setup and supporting software installation for the client
• Installing and maintaining hardware and software, documenting diagnosis, and resolution of fault
• Managed user passwords, security, and inventory documentation
• Ensuring the efficient performance of servers, printers, and personal computers and attending to other operational tasks.

Communicate with other team members to complete the task on schedule.

• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Worked on cleaning team to service hotels, offices, and other commercial buildings.
• Adhered to professional house cleaning checklist.

• Network Monitoring at Data Center
• Assisted the manager in monitoring network traffic
• Collaborated with team members to document network data
• Assisted the manager working with database administration (SQL) and managed backups.

Advanced Network Management & Engineering Programming fundamentals and programming in C# Design Thinking for IT IT Innovation and Disruption Security Management Applied Cryptography and network security

Structured Programming and Object-Oriented Programming Data Communication and Computer Networks Web Technology (HTML & CSS) Database Management Computer Graphics Software Engineering Computer Security and Cyber Law Programming Language (C, C++, Java