Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Hobbies
Timeline
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Shrey Patel

Team Member
Stafford,QLD

Summary

As an aspiring restaurant owner, I absolutely love working in a busy restaurant. I would be comfortable at all stations but have got numerous rewards for my customer service skills. Second week of July, 2020 is my last week at Nando's, Brisbane CBD (the busiest Nando's in QLD) where I gave 100% on every single shift. So far I have worked in Mexican and Indian restaurants; a pizza store and Nando's. I definitely see myself as a good team member at Grill'd, Everton Park and if given a chance, would prove myself on first shift itself.

Overview

1
1
Language
2
2
years of post-secondary education
3
3
years of professional experience

Work History

Crew Trainer

Nando's Restaurant
Brisbane CBD , QLD
2020.02 - 2021.07
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Set positive example for team members by providing high-quality, efficient service.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Maintained current knowledge of all team position requirements.

Pizza Delivery Driver

Dominos Pizza Inc.
Clontarf , QLD
2019.02 - 2021.03
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.

Education

MBA -

The University of Queensland
Brisbane, QLD
2017.07 - 2019.08

Skills

    Extremely good at customer service

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Accomplishments

1. Got 12 flaming stars (a type of Nando's reward) in 12 months between July 2020 to June 2021, the most among team members of the restaurant.

2. Got selected to represent the restaurant at QLD Nandoca Forum, 2021.

3. Have been at over 10 Nando's restaurants in Brisbane in order to cover shifts.

Software

MS Office, POS

Languages

English, Hindi, Gujarati, Spanish

Hobbies

Cooking for family, solo long drives, thinking, learning about Something New from daily life

Timeline

Crew Trainer

Nando's Restaurant
2020.02 - 2021.07

Pizza Delivery Driver

Dominos Pizza Inc.
2019.02 - 2021.03

MBA -

The University of Queensland
2017.07 - 2019.08
Shrey PatelTeam Member