Shreya Rao
MASTER OF DATA SCIENCE GRADUATE
Melbourne,VIC
Summary
A Monash University graduate with a passion for data analytics ,visualization and machine learning. Possess demonstrated knowledge of data wrangling, manipulation, and visualization using various languages and tools such as Python, R, PySpark, Tableau, Power BI, and Excel. Previously worked in Amazon retail customer service for a year and have excellent communication skills. A quick learner who is also enthusiastic and self-motivated.
Overview
2
2
Certifications
6
6
years of post-secondary education
1
1
year of professional experience
Work History
Data Analyst
Monash University
Melbourne, Australia
03.2021 - Current
- Developed web application that educates people about news bubble and offers different strategies for dealing with news bubble issue.
- Gathered data to determine why news bubble exists and are news channels contributing to news bubble issue.
- Created dashboard using Tableau after performing exploratory data analysis on data. Dashboard informed users about bias present in news channels and which news channels are least biased.
Customer Service Associate
Amazon
Pune, India
06.2018 - 06.2019
- Researched and reviewed policies and communicated effective solutions to customers through email, chat, and phone.
- Was part of search and rescue team where solutions were given to customers dealing with issue for long time.
- Managed 50-60 customers per day and maintained positive response rate above 95%.
Education
Master of Data Science - Data Science
Monash University
Melbourne, VIC 07.2019 - 07.2021
Bachelor of Computer Engineering - Computer Science
Savitribai Phule Pune University
Pune 07.2014 - 07.2018
Skills
Python
SQL
R Programming
Pyspark
Team Work
Tableau
Power BI
Machine Learning
Accomplishments
- COVID-19 Data Exploration and Visualization:.
- Wrangled data collected by John University Corona virus Resource Centre and explored data using Tableau, and wrote an exploration report with all insights found.
- Built final visualization using R Shiny Dashboard displaying most common symptoms of COVID-19, age affected by COVID-19 most, and analysis of number of cases confirmed, deaths, and recovered worldwide.
- Movie Data Analysis:.
- Performed exploratory analysis using pandas, NumPy and Matplotlib.
- Displayed visualization of the Movie dataset and answered critical questions from insights observed from data analysis.
- Performed A/B testing to know whether an e-commerce company understands whether a new web page should be implemented or keep old page, or perhaps run experiments longer to make a final decision.
- WeRateDogs Twitter Account Analysis:.
- I analysed a Twitter dataset from page WeRateDogs.
- I examined around 2000 tweets with ratings and examined number of retweets and favourites.
- I used Tweepy to collect data through Twitter API, wrangled and explored data, and reported vital insights.
- The packages used in project were pandas, NumPy, requests Tweepy, and JSON.
Certification
• Data Analyst Nanodegree program, Data Science – Udacity
Timeline
Data Analyst
Monash University
03.2021 - Current
• Intermediate Python – DataCamp
07-2020
• Data Analyst Nanodegree program, Data Science – Udacity
12-2019
Master of Data Science - Data Science
Monash University
07.2019 - 07.2021
Customer Service Associate
Amazon
06.2018 - 06.2019
Bachelor of Computer Engineering - Computer Science
Savitribai Phule Pune University
07.2014 - 07.2018