Shreya Shah
Hazelwood Park ,SA
Summary
I am an experienced sales consultant with the ability to thrive in fast-paced sales environment. I am currently studying certificate 3 in fitness and am passionate about all things health and fitness.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Dyson
Myer Adelaide
10.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Pop Phones
Hollywood Plaza
05.2021 - 09.2023
- Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
- Increased store sales by effectively upselling accessories and add-on services to customers.
- Contributed to a team-oriented environment by collaborating with colleagues on sales strategies and customer service techniques.
Sales Consultant
Bevilles Jewellers
Melbourne, VIC
08.2018 - 03.2021
- Boosted jewellery sales by providing exceptional customer service, product knowledge, and personalized recommendations.
- Processed transactions efficiently while adhering to company policies and procedures for cash handling and fraud prevention.
- Conducted regular cleaning of jewellery pieces to maintain their luster and appeal, leading to increased interest from potential buyers.
- Implemented loss prevention measures that reduced instances of theft or damage, ensuring a secure environment for both staff and products.
- Informed customers about care instructions for their purchased items, promoting long-lasting satisfaction with their investment.
Education
Master's of Accounting And Finance - Accounting
Swinburne University of Technology
Melbourne, VIC07.2020
Skills
- Time Management
- Customer Relationship Management
- Product and service knowledge
- Consistently achieving and exceeding KPIs
- Upselling and Cross Selling
Timeline
Sales Consultant
Dyson
10.2023 - Current
Sales Consultant
Pop Phones
05.2021 - 09.2023
Sales Consultant
Bevilles Jewellers
08.2018 - 03.2021
Master's of Accounting And Finance - Accounting
Swinburne University of Technology