Shreyas Shah
Broadview, SA,SA
Summary
Proven Retail Sales Worker and Console Operator with a track record of enhancing customer satisfaction and loyalty at Coles Supermarket. Expert in cash handling and customer service, demonstrating exceptional teamwork and product knowledge. Achieved significant improvements in loss prevention and stock management, fostering a safe and efficient shopping environment.
Developed strong skills in customer service and sales within fast-paced retail environment, seeking to transition into new field. Demonstrated ability to handle transactions, manage inventory, and assist customers efficiently. Looking to leverage these transferable skills to add value and drive success in different professional setting.
Overview
2
2
years of professional experience
Work History
Retail Sales Worker
Coles Supermarket
04.2024 - Current
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Supported loss prevention efforts by monitoring suspicious activity, deterring theft attempts, and reporting incidents as necessary.
Console Operator
United Fuel Station
03.2023 - 10.2024
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
Education
Master Of Information Technology - Computer Science
Kaplan Business School
Adelaide, SA02.2025
Skills
- Patience and empathy
- Store maintenance
- Product knowledge expertise
- Cash handling proficiency
- Loss prevention awareness
- Customer service
Timeline
Retail Sales Worker
Coles Supermarket
04.2024 - Current
Console Operator
United Fuel Station
03.2023 - 10.2024
Master Of Information Technology - Computer Science
Kaplan Business School
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