Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shreya Shree Karmacharya

Auburn,NSW

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Overview

1
1
Certification

Work History

Personal Care Assistant

The Landings
North Turramurra, NSW
02.2024 - Current
  • Assist residents with daily personal hygiene, including bathing, dressing, grooming, and toileting
  • Help residents with mobility, including walking, transferring, and using mobility aids
  • Assist with feeding and hydration, ensuring dietary requirements are met
  • Report any health concerns or changes in residents' conditions to nursing staff
  • Assist with medication administration as directed by nursing staff
  • Provide companionship and emotional support to residents
  • Encourage and assist residents to participate in social and recreational activities
  • Support residents in maintaining their independence and personal interests
  • Assist with light housekeeping tasks such as making beds, tidying rooms, and laundry
  • Help with meal preparation and ensure the dining area is clean and organized
  • Communicate effectively with residents, their families, and other staff members
  • Maintain accurate and up-to-date records of care provided and residents' progress
  • Participate in team meetings and training sessions as required
  • Adhere to all health and safety regulations and procedures
  • Ensure confidentiality and privacy of residents' information

Shop Assistant

Harris Farm Markets
Leichhardt, NSW
12.2023 - Current
  • Responding promptly and courteously to customer inquiries via phone or in person
  • Providing accurate information about products, services, and company policies to customers
  • Assisting customers with placing orders, processing returns, and resolving product or service issues
  • Handling customer complaints and concerns in a professional and empathetic manner
  • Escalating complex issues to appropriate supervisors or departments for resolution
  • Maintaining a high level of customer satisfaction through effective communication and problem-solving skills
  • Assisting and processing customer payments and refunds accurately and efficiently at the cash registers
  • Updating customer accounts and records with relevant information and interactions
  • Collaborating with other team members and departments to ensure seamless customer experiences
  • Following up with customers to ensure that their inquiries or issues have been resolved satisfactorily
  • Adhering to company policies and procedures regarding customer interactions and data privacy
  • Continuously seeking opportunities to improve customer service processes and procedures

Care Worker

Maybanke Aged Care Centre
Dulwich Hill, NSW
01.2024 - 02.2024
  • Assisted with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and feeding
  • Provided mobility support, including assistance with mobility aids and physical therapy exercises
  • Attend to routine checks, i.e. blood pressure, temperature, pulse, blood sugar
  • Monitored residents’ health status, including vital signs and symptoms, and reported changes to healthcare professionals (supervisors, managers, or registered nurses)
  • Offered emotional support and companionship to combat feelings of isolation or loneliness
  • Performed light housekeeping tasks such as cleaning, laundry, bed making, etc
  • Organized social activities and outings to promote social interaction and mental stimulation
  • Maintained a clean, safe, and hazard-free living environment for residents
  • Participated in the development and implementation of individualized care plans
  • Advocated for residents’ rights, preferences, and needs in care decisions
  • Assisted in the development of resident care plans
  • Documented client assessments, care plans, interventions, and progress notes accurately and thoroughly

Education

PCL - Dental Hygiene

Kantipur Dental College Teaching Hospital
Kathmandu, Nepal
09-2020

Skills

  • Housekeeping
  • Care plan implementation
  • Compassionate patient care
  • Medication Management
  • Emotional Support
  • Personal Hygiene Assistance
  • Meal Planning
  • Meal Preparation
  • Client Transportation
  • Grooming assistance
  • Progress Documentation
  • Problem-Solving
  • Medication and Appointment Reminders
  • First aid and safety

Certification

  • Certificate III in Ageing Support
  • First Aid & CPR

References

References available upon request.

Timeline

Personal Care Assistant

The Landings
02.2024 - Current

Care Worker

Maybanke Aged Care Centre
01.2024 - 02.2024

Shop Assistant

Harris Farm Markets
12.2023 - Current

PCL - Dental Hygiene

Kantipur Dental College Teaching Hospital

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Shreya Shree Karmacharya