Summary
Overview
Work History
Education
Skills
Languages
Hobbies & Interests
Availability
Timeline
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SHRIHARI SHETTY

Caulfield,VIC

Summary

Dynamic retail professional with a proven track record in delivering exceptional customer service, enhancing shopping experiences, and meeting sales targets. Committed to utilizing luxury product knowledge and effective client engagement strategies to drive customer satisfaction and business success.

Overview

1
1
year of professional experience

Work History

Retail Sales Assistant

EA7 Emporio Armani
Bangalore-Malleswaram West, India
10.2024 - 01.2025
  • Delivered personalised service as a brand ambassador, achieving a 92% customer satisfaction rating.
  • Maintained stock levels and supported visual merchandising standards to ensure premium presentation.
  • Contributed to sales targets through upselling, styling assistance, and loyalty engagement.

Hospitality Professional

The Paul
Bangalore, India
07.2024 - 09.2024
  • Managed luxury guest experiences and received positive feedback for service excellence.
  • Assisted guests with personalised itinerary planning and recommendations.
  • Led local marketing initiatives, increasing weekend bookings by 12%.

Retail Assistant

Decathlon India
Mangalore, India
11.2023 - 03.2024
  • Provided specialised product knowledge across outdoor and cycling departments.
  • Handled stock replenishment, POS operations, and supported KPI performance.
  • Enhanced the shopping experience with one-on-one customer interaction.

Education

Master's - Project Management

RMIT University
Melbourne, VIC

Skills

  • Clienteling & Personalised Selling
  • Luxury Retail & Fashion Product Knowledge
  • CRM & Client Book Management
  • Cross-selling & Product Matchmaking
  • KPI Achievement & Sales Performance
  • Visual Merchandising & Stock Replenishment
  • POS Operations & Inventory Handling
  • Team Collaboration & Store Presentation
  • Multilingual Communication: English, Hindi, Italian (basic proficiency)

Languages

English
Full Professional
Hindi
Native/ Bilingual
Italian
Limited

Hobbies & Interests

  • Playing Guitar
  • Basketball
  • Animal Welfare

Availability

  • Currently on Student Visa (Subclass 500). Available to work full-time during academic breaks, and up to 48 hours per fortnight during study periods.

Timeline

Retail Sales Assistant

EA7 Emporio Armani
10.2024 - 01.2025

Hospitality Professional

The Paul
07.2024 - 09.2024

Retail Assistant

Decathlon India
11.2023 - 03.2024

Master's - Project Management

RMIT University
SHRIHARI SHETTY