Shrinath Aboti
Melbourne
Summary
Customer-focused and detail-oriented professional with hands-on experience in reception, customer service, sales support, and project coordination. Skilled in handling customer escalations, coordinating orders and deliveries, and providing administrative and front-desk support. Known for excellent communication, time management, and a strong ability to resolve customer concerns efficiently. Technically equipped and ready for a hybrid work environment.
Overview
2023
2023
years of professional experience
Work History
Receptionist
Formula 1 - Australian Grand Prix 2025
- Welcomed and registered guests at front desk during high-traffic event days
- Managed guest inquiries, coordinated with teams, and handled VIP check-ins
- Supported logistics, maintained professional standards, and addressed real-time issues
Human Resources Intern
World Vision Infotech Pvt. Ltd.
12.2022 - 02.2023
- Scheduled interviews, screened applicants, and coordinated with hiring teams
- Managed candidate queries and maintained recruitment records
- Provided administrative support in onboarding processes
Customer Service & Sales Representative
Home Decor
09.2022 - 11.2022
- Assisted walk-in and phone-based customers with product queries and order placement
- Coordinated with backend for timely order tracking and delivery follow-ups
- Handled complaint resolution and provided ongoing customer support
Project Coordinator
Poornawad Yuva Forum (ISO 9001-2015)
01.2021 - 11.2021
- Planned and executed community-based events, coordinating volunteers and logistics
- Managed internal communications, stakeholder engagement, and editorial operations
- Oversaw publication of youth magazine (Yuvakkranti) and ensured deadlines were met
Education
Master of Business Analytics -
Deakin University
04.2025
Bachelor of Business Administration -
Garware College of Commerce
01.2023
Skills
- Customer Service & Complaint Resolution
- Delivery & Order Coordination
- Reception & Front Desk Operations
- CRM Tools & Microsoft Office
- Email & Ticket Management
- Team Collaboration & Communication
- Time Management & Attention to Detail
- Recruitment and hiring
- Project coordination
Timeline
Human Resources Intern
World Vision Infotech Pvt. Ltd.
12.2022 - 02.2023
Customer Service & Sales Representative
Home Decor
09.2022 - 11.2022
Project Coordinator
Poornawad Yuva Forum (ISO 9001-2015)
01.2021 - 11.2021
Bachelor of Business Administration -
Garware College of Commerce
Receptionist
Formula 1 - Australian Grand Prix 2025
Master of Business Analytics -
Deakin University
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