Shri Sharan Mohan
Infrastructure Architect
Melbourne,VIC
Summary
Seasoned Infrastructure Architect successful at developing and implementing diverse infrastructure solutions. Forward-thinking and decisive leader with a self-directed mentality and proven problem-solving abilities. Seeking a growth-oriented position with a forward-thinking company.
Overview
11
11
years of professional experience
4
4
Certification
Work History
Infrastructure Architect
Kyndryl Australia
Melbourne, Australia
04.2022 - Current
- Collaborated closely with business analysts and subject matter experts to meticulously gather and define project requirements, identify pertinent constraints, and meticulously plan project scopes.
- Authored comprehensive architectural design plans, meticulously outlined security requirements, and crafted detailed specifications to guide project execution.
- Orchestrated the planning, design, and successful deployment of a diverse array of IT solutions tailored to meet organizational objectives.
- Formulated enduring strategies tailored to distinct business segments, driving sustained growth and performance improvement.
- Distinguished as a Certified Zerto Engineer, proficient in the installation of Zerto Virtual Replication Manager (ZVM) and adept at configuring Virtual Protection Groups (VPG) within a multi-tenant architecture framework.
- Demonstrated adeptness in rapidly acquiring and applying new skills to streamline operational processes, resulting in heightened efficiency and productivity across Cloud, VMware, Linux, and shell scripting domains.
- Managed customer concerns with finesse, swiftly escalating complex issues to leadership for expedited resolution.
- Nurtured team performance through comprehensive training and mentorship initiatives, fostering a culture of excellence and continuous improvement.
- Pioneered innovative problem-solving methodologies, leveraging process optimization, technological advancements, and collaborative team efforts to drive operational efficiency gains.
- Facilitated resolution of customer inquiries and challenges through clear, articulate communication and the provision of step-by-step solutions.
- Defined and refined enterprise processes and best practices, tailoring them to align seamlessly with specific application requirements.
- Spearheaded the development and maintenance of custom scripts aimed at bolstering system efficiency and performance, enhancing overall operational efficacy.
Technical Consultant
IBM / Kyndryl India
Bengaluru, India
01.2017 - 02.2022
- Supported the growth channel of IBM Resiliency Services, in terms of Presales and Partner enablement.
- Supported sales in Developing & presenting Customer proposals, Solutions and perform business development
- Provide technical consulting and sales support to respond RFP & RFI.
- Consult & develop a DR orchestrated solutions for customers on heterogeneous platforms using IBM Resiliency Orchestration
- Focus is on IT Disaster Recovery using Resiliency Orchestration and interlinking Service Delivery with customer requirements
- Setting up Cyber solutions with IBM Resiliency Orchestration.
- Understanding the runbook and converting them as workflow into product for orchestrating.
- Suggesting the best practice to customers to achieve the better results in DR scenarios
- Conduct field customization of Sanovi / IBM Resiliency Orchestration to meet customer requirements
- Using TCL, Shell, Batch, PowerShell scripts - Interface with Customers, Partners & Sales from Implementation kick off to the Sign off projects - Prepare LLD, HLD, Solution Approach, Runbook & Sign Off documents with respective to Clients
- Investigate failures, work with the Engineering team for bug fixes, and test and release the fixes or patches for customers
- Providing Product training technically & functionally to customers and partners as part of delivery
- Technical Lead for L1, L2 & L3 teams. Lead, Train, and Mentor team members.
- Suggested product offerings and technology upgrades to customers to improve overall security.
- Drive weekly reviews with Internal Team & Managements
- Preparing Knowledge Base, Support Process documents and other Business reports
Senior Linux Administrator
Wipro Technologies
Chennai, India
10.2012 - 11.2016
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Having strong knowledge in server build End-to-End. Installed, configured and upgraded Red Hat Enterprise Linux(5.x, 6.x, 7.x) using kickstart, iso& physical installation.
- Installation and administration of Ubuntu, CentOS, Debian, Fedora& Windows servers.
- Firmware upgrades on HP ( G1 servers to G9 racks & blades) & IBM M4 X3550.
- Configuring RAID on HP & IBM servers (both rack & blade).
- Installation, configuration & upgrading of rpm packages.
- Good hands-on experience in LVM and package management using rpm and yum. Also experienced in XFS & NFS. Creation of snapshot in LVM level for backup. Configured net group addition, NIS & ldap
- Enhanced working relationships by participating in team-building activities.
- Expertise in RedHat Virtualization - RHEVM – 2.x & 3.x
- Installing Hypervisors in rhevm, hypervisor upgrades. Installing Virtual machines on hypervisors, cloning virtual machines, VM snapshot creation & migrating virtual machines.
- Good in troubleshooting hardware errors/issues and working with vendors to fix the issue. Performance tuning in hardware level.
- Remote hardware maintenance activities, including proactive measures to mitigate future outages. Coordinated with Operations teams, Tech teams and vendors for timely closure of calls by following the Incident Management process and meet customer expectations by ensuring timely delivery of services as per SLA.
- Decent knowledge in storage. Discovering and managing ISCSI LUNS. Troubleshooting LUN issues & Multipathing.
- Good knowledge about shell scripting, VMWare & Redhat clustering (Red hat course completion certified).
- Successfully coordinated Power & Network maintenance Breaks. Mentor for L1 & L2 Team.
Education
Bachelors - Aerospace Engineering
SRM University
Tamilnadu, India08.2012
Skills
- IT Consulting & Solutions
- Cloud - Azure, GCP
- Virtualization - Redhat Virtual Manager, VMware ESXi
- OS - Linux, Windows
- Business Continuity, Disaster Recovery, Cyber Recovery
- Orchestration - Zerto, Resiliency Orchestration
- Netapp Data protection
- Interpersonal Skills
- Leadership
- Product Trainer
- Scripting - Shell, TCL, Ansible
- Data migrations
Additional Information
- IBM Managers Choice Award – 2017
- IBM Managers Choice Award – 2018
- IBM Performer of Quarter Q4 (2018)
Certification
- ZCP: Enterprise Engineer
- Certifies in Cybersecurity
- Azure Fundamentals (AZ-900)
- Resiliency Orchestration Implementation Foundation
Timeline
Infrastructure Architect
Kyndryl Australia
04.2022 - Current
Technical Consultant
IBM / Kyndryl India
01.2017 - 02.2022
Senior Linux Administrator
Wipro Technologies
10.2012 - 11.2016
Bachelors - Aerospace Engineering
SRM University
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