Hi, I’m
Shristi Dhakal
Rockdale,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
Work History
UNIQLOBondi Junction, NSW
Partner
07.2022 - Current
Job overview
- Provided outstanding service to all individuals, promoting effective and lasting business relationships.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across organization.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Spoke with peers to verify task completion, meeting tight deadlines and schedules.
Nepal Tourism BoardNepal, Kathmandu
Program Coordinator
12.2020 - 12.2021
Job overview
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
Balgowlah SeafoodBalgowlah, NSW
Assistant Store Manager
11.2018 - 12.2020
Job overview
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
The Nepa Foodland Kuwait, Salmiya City
Finance Manager
01.2020 - 09.2020
Job overview
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve accounting and finance functions.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Increased revenue by assisting with operations management, sales and marketing efforts.
Dyanasty Land And Building PTY LTDNepal, Butwal
Customer Service Representative
07.2015 - 08.2017
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Education
Holmes Institute Pty LtdSydney, NSW
MBA &MPA from Business Administration And Accounting
07.2022
Kshitiz International CollegeButwal
Bachelor of Business Admin. from Business Administration And Management
09.2017
New Horizon CollegeButwal ,Nepal
Management from Business Management
06.2017
Rudra Ganga English Boarding SchoolNepal
School Leaving Certificate from School Level
05.2011
Skills
- Contract Review and Negotiation
- Presenting Evidence
- Microsoft Outlook
- Policy Knowledge
- Microsoft Office
- Active Listening
- Microsoft Excel
- Customer Loyalty
Timeline
Partner
UNIQLO
07.2022 - Current
Program Coordinator
Nepal Tourism Board
12.2020 - 12.2021
Finance Manager
The Nepa Foodland
01.2020 - 09.2020
Assistant Store Manager
Balgowlah Seafood
11.2018 - 12.2020
Customer Service Representative
Dyanasty Land And Building PTY LTD
07.2015 - 08.2017
Holmes Institute Pty Ltd
MBA &MPA from Business Administration And Accounting
Kshitiz International College
Bachelor of Business Admin. from Business Administration And Management
New Horizon College
Management from Business Management
Rudra Ganga English Boarding School
School Leaving Certificate from School Level
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