Shriya Swami
Melbourne,Australia
Summary
Hospitality professional with over 3 years of experience in fast-paced cafes and restaurants. Expertise in food preparation, customer service, and order management. Currently pursuing a degree in Business Information and Technology at RMIT University, seeking part-time roles in Melbourne's hospitality sector to enhance customer satisfaction. Proven ability to maintain food safety standards while minimizing waste in kitchen operations.
Overview
5
5
years of professional experience
Work History
Front of House + Kitchen Assistant
Kebab Society
03.2025 - 07.2025
- Greet customers and take orders accurately -Handle cash, EFTPOS, and manage the bill -Prepare basic food items like wraps, salads, and chips - Assist with grilling and assembling kebabs when needed -Keep the counter and prep area clean and stocked -Ensure customer satisfaction and manage takeaway/delivery orders
Café Assistant
All Day Dine Café
02.2022 - 05.2024
- Took customer orders at the counter and via table service with a friendly and efficient manner
- Operated POS system, processed payments, and managed daily cash handling
- Prepared hot beverages and assisted in basic kitchen prep, including sandwiches and salads
- Maintained the cleanliness of front-of-house and followed food safety procedures.
Kitchen & Front Staff
Bistro Verde
01.2021 - 01.2022
- Supported both front-of-house and back-of-house operations in a busy restaurant
- Assisted chefs in meal preparation, plating, and maintaining kitchen hygiene
- Took reservations, seated guests, and provided menu recommendations
- Ensured compliance with hygiene and food safety regulations.
Rounder
Local Bites, Hospitality
03.2020 - 12.2020
- Greeted and served customers in a small eatery with dine-in and takeaway services
- Managed short-order cooking and assembled meals during rush hours
- Stocked supplies, handled inventory checks, and reported daily wastage
- Promoted daily specials and upsold menu items to boost revenue.
Education
Master of Business Information and Technology -
RMIT University
Melbourne01.2027
Bachelor of Engineering - Electronics & Telecommunication
Mumbai University
India06.2021
Skills
- Customer service and table management
- Barista and beverage preparation
- POS operation and cash handling
- Food preparation and plating
- Stock control and kitchen hygiene
- Fast learner and team player in busy environments
- Food safety
- Ingredient preparation
- Kitchen equipment operation
References
References Available upon request
Languages
English
Professional
Hindi
Professional
Kannada
Professional
Marathi
Professional
Timeline
Front of House + Kitchen Assistant
Kebab Society
03.2025 - 07.2025
Café Assistant
All Day Dine Café
02.2022 - 05.2024
Kitchen & Front Staff
Bistro Verde
01.2021 - 01.2022
Rounder
Local Bites, Hospitality
03.2020 - 12.2020
Master of Business Information and Technology -
RMIT University
Bachelor of Engineering - Electronics & Telecommunication
Mumbai University
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