Shriya Tandon

• Led operations for the market's #1 highest-volume store, managing 3 team leads and 17 associates across 10+ departments, driving $631.7K in hardlines and home sales, with 7.2% overall store sales growth.

• Executed comprehensive operational responsibilities, including annual store-wide inventory, daily claims management, freight planning, and merchandise strategy implementation.

• Managed daily truck receiving and inventory flow, ensuring seamless stock management and readiness during high-traffic holiday periods, like Black Friday and Christmas.

• Developed team performance through evaluations, SWAS technique training, and strategic workforce decisions, including hiring and termination.

• Leveraged advanced analytics tools (Me@Walmart, Workforce Planning) to optimize operational performance, and implemented cross-functional leadership strategies, including food safety certification.

• Mentored 50+ international students, delivering 100+ hours of English instruction with 95% accuracy in grading, lesson planning, and classroom management while collaborating with 5 instructors to develop 40+ customized lesson plans and support student academic growth.

• Assisted 16 global scholars with academic, volunteer and cultural activities, ensuring cross-cultural understanding and cohesion

• Supported two professors in managing administrative responsibilities for 215 students across three undergraduate classes, demonstrating leadership through exam proctoring, Qualtrics-based grading, and conducting comprehensive group evaluations.

• Assisted 20+ patrons daily with research and online ticketing solutions, training 5 student workers, while maintaining transaction logs, and delivering exceptional customer service across multiple channels.

Managed 10+ event spaces daily using Event Management Software, facilitating the design, application, and execution of 3+ event diagrams, while developing efficiency-enhancing dashboards based on client preferences and feedback.

• Leveraged web analytics to conduct market research, implementing targeted promotions that increased annual sales by 15%, and achieved a 45% sales conversion through digital marketing brand awareness strategies.

• Organized weekly vendor meetings for 10+ vendors, strategizing procurement plans, and evaluating performance using KPIs, while communicating proactively with 25+ distributors to ensure timely product delivery.

• Implemented the RACI method for cross-functional activities, enhancing response times and performance monitoring, and contributed to presentations researching price strategy that increased sales by an additional 10%.

Additional Experience