A responsible Senior High School graduate who would like to develop more in communication, organising skills and teamwork and develop more confidence through working with colleagues. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Hi, I’m
Shriyal Bhimji Rabadia
35 Bonaccordo Rd, Quakers Hill,NSW
Summary
Overview
14
years of professional experience
3
Languages
Work History
Nextra - Papershoppe
CASHIER
06.2021 - Current
Job overview
- Attention to detail, Friendliness, Communication, cash-handling, point-of-sale systems.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
OAKHILL VILLAGE NEWSAGANCY
CUSTOMER SERVICE REPRESENTATIVE
06.2010 - 02.2015
Job overview
- GAINED EXPERIENCE IN CUSTOMER SERVICE,
- GAINED TIME MANAGEMENT SKILLS, Representative in customer service.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Education
Australian Catholic University
Bachelor of Commerce from Management
University Overview
Years Attended: 2020
Wyndham College2763
Higher School Certificate ( HSC )
11.2020
University Overview
Years Attended: 2019 - 2020
- Completed Vocational Education and Training (VET) in: Business Services, Certificate || in Business ( BSB 20115)
- Complete 14 credits toward ( BSB 20115 )
- Class Rank 1 / 12
Quakers Hill High SchoolQuakers Hill, NSW
High School Diploma
11.2018
University Overview
Years Attended: 2015 - 2018
- 100% attendance
Skills
Cash Handling
Excellent Written and Verbal Communication
Decision-Making
Positive Customer Engagement
Attention to Detail
Honest and Dependable
Reliable and Responsible
Strong Communication and Interpersonal Skills
Friendly and Helpful
Opening and closing procedures
Processing payments
Stock management
Goal-Oriented
ID Verification
Refund handling
Staff Training
POS Systems
Product Knowledge
Cash Handling
Money Handling
Patience and Empathy
Work Ethic and Integrity
Customer Assistance
Customer Service
Communication
Friendliness
Money-handling
Customer service skills
Teamwork skills
Honesty
Positive attitude
Able to speak multiple languages (English, Hindi, Gujarati)
Technology / Presentation skills (PowerPoint, Word etc)
Time management
Helping customers
Helping customers
One professional reason why I enjoy helping customers is because it allows me to directly contribute to the success and satisfaction of the business. By providing excellent customer service, I can ensure that customers have positive experiences with the company, which in turn can lead to increased customer loyalty, positive word-of-mouth recommendations, and ultimately, business growth. Additionally, helping customers allows me to problem-solve and find creative solutions to meet their needs, which enhances my skills in communication, empathy, and adaptability—all of which are valuable in any professional setting. Ultimately, by assisting customers effectively, I not only fulfill their immediate needs but also help to build and maintain strong relationships between the company and its clientele, which is essential for long-term success.
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
CASHIER
Nextra - Papershoppe
06.2021 - Current
CUSTOMER SERVICE REPRESENTATIVE
OAKHILL VILLAGE NEWSAGANCY
06.2010 - 02.2015
Australian Catholic University
Bachelor of Commerce from Management
Wyndham College
Higher School Certificate ( HSC )
Quakers Hill High School
High School Diploma
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