Shurook Magdy
Rockbank,VIC
Summary
- With an Education in Mass Communication and 3+ years of experience in Marketing roles.
- Contributed technical / organizational techniques to contrive effective solutions in business environments.
- A goal-oriented individual who have the ability to prioritize projects, work within strict deadlines, and rise to new professional challenges.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Marketing Coordinator
AI Australia
08.2020 - 11.2021
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Composed daily posts for social media and helped build corporate presence on Facebook and Instagram.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external marketing events.
Social Media Marketing Coordinator
King Tut
06.2020 - 11.2021
- Monitored ongoing SEO expenses in alignment with budget projections.
- Improved social media reach by creating Facebook pages / Instagram Profiles and debuting new marketing strategies targeting niche audience.
- Implemented marketing campaigns and monitored the analysis using Google Analytics, Meta Business Suite, and HubSpot.
- Produced and submitted weekly reports outlining progress against KPI objectives.
- Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
- Maintained current social media trends through attending professional conferences and webinars.
Customer Service Supervisor
Victorian DHHS
06.2020 - 03.2021
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
Graphic Designer
Freelancer
09.2017 - 01.2020
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
Education
Professional Certificate - Photoshop | Illustrator | InDesign
American University In Cairo
2022
Training - Advanced Social Media Strategy
Future Learn
Sydney, NSW03.2020
Bachelor Degree in Marketing And Public Relation - Mass Media
Ahram Canadian University
06.2019
Certificate - Events And Conference Organizing
Ahram Canadian University
2019
Certificate - Debating
Ahram Canadian University
2017
Skills
- Microsoft Project - Planner - Teams
- WordPress - Canva -Google Analytics
- Customer Service
- Adobe Creative Suite
- Web Site Content
- Adobe Systems Adobe Photoshop
- Microsoft Word - Excel - PowerPoint
- Market Research - Client Contact
Additional Information
- Exceptional attention to details
- Communication skills
- Organization and Prioritization
- Content Planning
Languages
Arabic
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
Marketing Coordinator
AI Australia
08.2020 - 11.2021
Social Media Marketing Coordinator
King Tut
06.2020 - 11.2021
Customer Service Supervisor
Victorian DHHS
06.2020 - 03.2021
Graphic Designer
Freelancer
09.2017 - 01.2020
Professional Certificate - Photoshop | Illustrator | InDesign
American University In Cairo
Training - Advanced Social Media Strategy
Future Learn
Bachelor Degree in Marketing And Public Relation - Mass Media
Ahram Canadian University
Certificate - Events And Conference Organizing
Ahram Canadian University
Certificate - Debating
Ahram Canadian University
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