Shrushti Patel
Thornhill Park,VIC
Summary
Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams.
Overview
8
8
years of professional experience
Work History
Supplier Freight Co-Ordinator
Team Global Express
08.2023 - Current
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Analyzed shipping reports to identify opportunities for cost savings.
- Established and built positive relationships with vendors and carriers.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Entered shipping information into computer system and estimated freight and postal rates.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Warehouse Assistant
3P Solar
07.2021 - Current
- Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
- Inspected outgoing shipments to maintain quality assurance standards.
- Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Established and maintained good relations with customers, vendors and transport companies.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Generated shipping documents, including packing lists and invoices.
- Planned stock quantities according to marketplace demand and sales forecasts.
Shift Leader
CDS (Costco)
12.2016 - 06.2020
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
- Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Organized daily workflow and scheduled staff vacations for adequate coverage.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
Education
Bachelor of Science - Information Technology
Teesside University
11.2012
Skills
- Freight operations
- Route planning
- Shipment tracking
- Freight coordination
- Operational procedures
- Dependable and reliable
- Adaptive team player
- Mentoring and training
- Safety methods
- Vendor relationships
Accomplishments
- Promoted from Floor staff to Shift Leader, in less than 12-months
- Consistently maintained high customer satisfaction ratings.
- Improved delivery of Solar panels by changing packaging style, realizing overall increase in customer satisfaction and cost efficiency.
- Created highly effective new process that significantly impacted efficiency and improved operations.
Affiliations
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
Education and Training
other
Languages
Hindi
Native or Bilingual
Timeline
Supplier Freight Co-Ordinator
Team Global Express
08.2023 - Current
Warehouse Assistant
3P Solar
07.2021 - Current
Shift Leader
CDS (Costco)
12.2016 - 06.2020
Bachelor of Science - Information Technology
Teesside University
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