Shruthi Prakash
Sydney
Summary
A third year Bachelor of Pharmacy (Honours) student currently studying at the University of Newcastle. I'm a reliable and hardworking individual with excellent communication and leadership skills and the ability to work in a fast-paced environment. Eager to learn and apply new skills. Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and complete any additional certifications needed for the role.
Offering strong organizational skills and keen ability to learn and adapt within pharmacy setting. Delivers solid understanding of pharmaceutical principles and basic customer service skills. Ready to use and develop inventory management and patient record-keeping skills in pharmacy assistant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Priceline Pharmacy
09.2024 - Current
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Webster packing for patients in resident homes, adhering to their given prescription and dosage with extra caution
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Re-stocked shelves with prescribed medications and health care products.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
Barista and Wait staff
XS Expresso
02.2024 - 07.2024
- Welcoming customers, taking their orders and handling payments
- Describing the differences in coffee beans and roasts to customers
- Grinding coffee using a coffee grinder and adjusting the grinder as needed
- Preparing espresso-based coffee drinks, such as long black, flat white, caffè latte and cappuccino
- Preparing other beverages, including tea, hot chocolate and frozen drinks
- Keeping coffee-making equipment clean throughout the day and following a procedure to thoroughly clean the equipment at the end of the day
- Replenishing shelves and fridges with items such as baked goods, snacks and bottled drinks
- Training new employees on how to operate equipment and prepare different drinks
Pharmacy student- Dispensary assistant
Terrywhite Chemmart Maryland
09.2023 - 12.2023
- Assist customers with prescriptions
- Dispense prescriptions
- Provide and promote services to customers
- Read and communicate prescription information and ingredients
- Enhanced patient understanding of medications by providing thorough counselling and answering questions
- Improved efficiency in the pharmacy through effective inventory management and organisation of medications
- Supported pharmacy team members during high-volume periods, contributing to a positive work environment and increasing productivity
- Promoted a culture of teamwork within the pharmacy environment, collaborating closely with colleagues to optimize patient care
- Weighed, prepared and packaged different types of products
- Checked guests' photo identification for validity and age requirements
- Restocked supplies and arranged supplies
- Answered questions regarding medication instructions and usage
Pharmacy Student- Dispensary Assistant
Priceline Pharmacy Maitland
04.2023 - 09.2023
- Assist customers with prescriptions
- Dispense prescriptions
- Provide and promote services to customers
- Read and communicate prescription information and ingredients
- Maintain pharmacy stock
- Answered questions about medicinal and recreational uses and effects
- Assisted customers in selecting over-the-counter medications and health care products
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
- Greeted customers at counter and provided excellent customer service
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Established and maintained patient profiles, updating organizational database with current information
- Generated labels for prescriptions and maintained accurate records
- Re-stocked shelves with prescribed medications and health care products
Junior Administrative Assistant
Shobana, Lotus Bloom Counselling
07.2022 - 02.2023
- Worked Part-time
- Answered multi-line phone system, routing calls, making customer appointments
- Greeting patients, maintaining patient facing areas and processing appointments (Front Desk)
- Managing client profiles, money handling (Eftpos, Hicaps, Cash) and computer literate in Microsoft Word, Excel, Outlook and Powerpoint
- Supporting Shobana with day to day tasks (printing and emails) and supporting with tasks (making appointments, simple administrative tasks)
- Adaptable to changing demands and prioritise effectively
Admin staff
Samarpana Institute of Dance
01.2022 - 02.2023
- Volunteer
- Accepting and enrolling new customers
- Assisting in customer payments
- Maintains contact lists
- Helped out in several events throughout the year (book launch, open day and other performances)
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Crew member
McDonald's
01.2022 - 01.2023
- Worked Part-time
- Ability to work in the front counter, customer areas, drive-thru and McCafe areas of the restaurant
- Recognised for excellent customer service
- Appreciated for showcasing leadership and problem-solving skills such as creating solutions to problems where possible
- Appreciated for excellent barista skills in McCafe
- Completed two modules in Certificate III in retail (working effectively and safety and security)
Education
Bachelor of Pharmacy - Honours
University of Newcastle
01.2023
Bachelor of Science - Chemistry And Psychology
Macquarie University
01.2022
High School - undefined
Parramatta High School
01.2021
Skills
- Data entry(Excel, Word, Outlook and Powerpoint, Onenote)
- Administrative Management
- Staff Support
- Basic Math
- Customer Service
- Data Processing
- Database and Client Management Systems
- Data Analysis
- Positive and hardworking attitude
- Speed and efficacy
- Ability to work in a fast-paced and busy environment
- Ability to grasp information quickly
Certification
- First aid certificate
- ICH good clinical practice
- Working with children's check
- Certificate III in retail (working effectively, safety and security)
- Provisional Driver's license
Availabilities
- Monday:9am-8pm
- Tuesday:9am-5pm
- Wednesday:9am-8pm
- Thursday: N/A
- Friday:9am-8pm
- Saturday:9am-3pm
- Sunday:9am-3pm
Timeline
Pharmacy Assistant
Priceline Pharmacy
09.2024 - Current
Barista and Wait staff
XS Expresso
02.2024 - 07.2024
Pharmacy student- Dispensary assistant
Terrywhite Chemmart Maryland
09.2023 - 12.2023
Pharmacy Student- Dispensary Assistant
Priceline Pharmacy Maitland
04.2023 - 09.2023
Junior Administrative Assistant
Shobana, Lotus Bloom Counselling
07.2022 - 02.2023
Admin staff
Samarpana Institute of Dance
01.2022 - 02.2023
Crew member
McDonald's
01.2022 - 01.2023
Bachelor of Pharmacy - Honours
University of Newcastle
Bachelor of Science - Chemistry And Psychology
Macquarie University
High School - undefined
Parramatta High School
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