SHRUTI PARIKH
Ipswich,QLD
Summary
Registered Physiotherapist Therapist with 3+ years’ experience across a range of industries including, Physical rehabilitation sectors to enhance client outcomes to return to and maintain work; as well as in aged care to assess and facilitate resident goals to improve quality of life. Highly motivated in mentoring roles with considerable experience in managing and working in a team of allied health professionals to produce positive outcomes and high levels of satisfaction for clients and consumers. Professional Strengths
Excellent spoken and written communication skills, interpret instruction and carry out policies accurately.
Sound clinical reasoning in treatment planning, implementation and monitoring of patients progress. Able to deal with people effectively, tactfully by analyzing problem and providing solution.
Strong leadership quality to lead a team of professionals to identify and solve problems.
Excellent patient service skills and ability to work collaboratively with patients and physio- therapists. Supportive team member, able to work independently, institute creative improvement for better work flow. Computer skills, knowledge/use of physical therapy medical equipment, and terminologies.
Conducting research and survey about current staffing issues in Aged care within Regional and Rural areas and its impact on new care minutes concept of AN-ACC.
Currently overseeing systems and policies with introduction of AN-ACC as part of Healthcare Leadership
Overview
9
9
years of professional experience
1
1
Certification
Work History
Online Team Leader
Woolworths Supermarket
06.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Developed effective improvement plans in alignment with goals and specifications.
- Trained , coached and upskilled ADM and 7 new Team members to top performance in minimal time.
- Department achieving OO higher 80's most days, and consistently working with all DM's on OOS reports and ways to reduce First pass OOS%.
Fresh Assistant Manager
Woolworths Supermarket
12.2022 - Current
- Determined and implemented appropriate productivity, quality and service goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained compliance with health code standards in food safety books in service and convenience departments.
- Trained and led team of multiple department team members in store in absence of major leaders of the store.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cross trained to manage Online ,grocery , fresh departments.
Store Support and Compliance Officer
Woolworths Supermarket
01.2019 - Current
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Improved company policies and standards to outline ethical, safe and efficient procedures.
- Maintained payroll information by calculating, collecting and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
Grocery Team Support
Woolworths Supermarket
05.2018 - Current
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used coordination and planning skills to achieve results according to schedule.
- Worked flexible hours; night, weekend, and holiday shifts.
- Effectively supporting a team of 15 team members per day.
Physical Therapist
Plena Healthcare, Care/ Xtra Home Care
03.2020 - 10.2022
- Clinically assess residents in Residential Aged Care Facilities with range of complex health care needs and co-morbidities and provide appropriate occupational therapy interventions
- Attend multi-disciplinary team meetings to ensure quality of care, funding management, goal setting and implementation of therapy and pain programs
- Source and provide appropriate equipment and assistive technology for resident needs as clinically assessed
- Management of daily time allowances to ensure workload is prioritized to site and resident needs, ensuring goals are attainted and assessments are completed within review schedules
- Supervised students and implementation of company-specific timeframe for student goals
- Mentored new graduate therapists for onboarding and establishing clinical goals
- Assessed patient’s physical abilities through evaluation procedures
- Established treatment goals with patients based on physical diagnosis
- Planned and implemented programs of Physiotherapy including therapeutic exercise, manipulations, massage, education, use of electro therapy and other mechanical equipment.
- Evaluated effectiveness of treatment plans and modified accordingly
- Observed patient safety, risk management and infection control policies and procedures.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements within RACF.
- Aided new commissioning RACF with equipment audit ,quality and compliance with Allied health and management to reach full occupancy.
Online Team Support
Woolworths Supermarket
09.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted with setup of new Online department at Woolworths Annerley in 2019.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
Small Business Owner
Terra International
05.2018 - 05.2020
- Promoted business via social media to generate leads and maximize brand identity.
- Engaged with clients need and requirement to provide ethically sourced Non-Woven Polypropylene bags in leu of QLD plastic bag ban.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Major clients being NSW health Clinical trials and Soda King
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Frequently studied market to keep abreast of new industry trends.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Physiotherapist
Churches Of Christ
07.2022 - 07.2022
- Designed and reviewed treatment programs using manual therapy, therapeutic exercise and electrotherapy.
- Always accepting challenges in secondment roles and unfamiliar places.
- Using interpersonal skills and cross cultural communication with Service managers across Reginal sites.
- Participated in routine reviews with service coordinators to discuss progress.
- Made clinical assessments and diagnoses to treat physical problems and conditions.
- Assessed individual performance and implemented treatment based on established goals.
- Liaised with other healthcare professionals to exchange information about patients.
Consultant Physiotherapist
Private Practice
02.2015 - 08.2016
- Conducted clinical assessment and evaluation to determine patient needs.
- Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Constructed physiotherapy treatment plans for clients for weight loss to increase functionality and strength.
- Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
Education
Graduate Certificate - Healthcare Leadership
Southern Cross University
Lismore, NSW2023
Professional Development - Understanding Dementia
University of Tasmania
05.2021
Master of Physiotherapy - Musculoskeletal
Ahmedabad Institute of Medical Sciences/Gujarat Uni
Ahmedabad Institute Of Medical Sciences04.2016
Skills
- Skilled in Patient Relations
- Infection Control Policies
- Deformity Prevention
- Pain Management Techniques
- Movement Restoration
- Problem Anticipation and Resolution
- Management Training
- Administrative Management
- Client Relations
- MS Office
- Planning and Implementation
- Inventory Management
- Team Leadership
- Compliance Reporting
- Audit Coordination
- KRONOS trained
Accomplishments
- Consistently performed well across sites where services provided.
- Strong understanding of ACQS and guidelines.
- Able to demonstrate strong values of ACQS within RACF.
- Aided RACF with essential services during the Pandemic by capitalising on cross trained personality.
- Performed at an asset level for each site by advocating for the client's best interest.
- Used Microsoft Excel to develop inventory tracking spreadsheets in new commissioning sites.
- Collaborated with team of nurses and support workers at Arcare Logan Reserve in the development of Manual Handling Guidelines for Bariatric residents and Emergency care plans.
- Initiated self leadership to delegate tasks to optimise work loads during transition from ACFI to AN-ACC in RACF.
Certification
- Certified Bokwa Trainer
- Certified Myofascial Release Therapist
- Certified Tone N Core Trainer
- NDIS worker screening card number: 68080723
- Blue card Number: 2224684/1 Type P
- Covid vaccines and Flu vax up to date.
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Native or Bilingual
References
Melissa Knight
Occupational Therapist at Altius group
M: 0403617645
Melissa.knight742@gmail.com
Mark Gustar
Store Manager at Woolworths Buranda
M: 0435452260
Markgustar3@gmail.com
Ashley Still
Assistant store manager at Woolworths Buranda
M: 0426887404
Ashstill21@gmail.com
Timeline
Online Team Leader
Woolworths Supermarket
06.2023 - Current
Fresh Assistant Manager
Woolworths Supermarket
12.2022 - Current
Physiotherapist
Churches Of Christ
07.2022 - 07.2022
Physical Therapist
Plena Healthcare, Care/ Xtra Home Care
03.2020 - 10.2022
Online Team Support
Woolworths Supermarket
09.2019 - Current
Store Support and Compliance Officer
Woolworths Supermarket
01.2019 - Current
Grocery Team Support
Woolworths Supermarket
05.2018 - Current
Small Business Owner
Terra International
05.2018 - 05.2020
Consultant Physiotherapist
Private Practice
02.2015 - 08.2016
Graduate Certificate - Healthcare Leadership
Southern Cross University
Professional Development - Understanding Dementia
University of Tasmania
Master of Physiotherapy - Musculoskeletal
Ahmedabad Institute of Medical Sciences/Gujarat Uni
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