Shruti Rani
Parramatta
Summary
Dynamic, results-oriented professional dedicated to delivering exceptional customer service by proactively addressing client needs and ensuring positive experiences. Strong analytical, communication, and teamwork skills complement a proven ability to adapt quickly to new environments and challenges. Committed to contributing to team success while continuously seeking opportunities for professional development. A positive attitude and passion for learning drive the pursuit of excellence in every endeavor.
Overview
20
20
years of professional experience
Work History
Manager
Blue Moon LIfe Sciences Pty Ltd
05.2024 - Current
- Looking after the marketing and promotion of Company's products portfolio.
- Designing of promotional material that is flyer,banners, posters and business cards for the company.
- Meeting with the lawyer, discussing and helping them in drafting important documents such as CDA (Confidential Disclosure Agreement) for the company.
- Handled Sensitive Information with discretion,maintaining, confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets through the use of XERO accounting software.
- Time to time reconciling the account on XERO accounting software.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Educator
CDPSL (Catholic Diocese of Paramatta Services Limited)
10.2022 - 12.2022
- Expected to be an active member of a team which provides high quality outside of school hours' education and care to children.
- Developing strong relationships with children at the service.
- Developing strong relationships that support and partner with families and the community
- Implementing the policies and associated procedures of the organization at all times
- Working with other staff towards continuous improvement in all areas of the service's operations; and support the planning and development of an inclusive environment to support every child's learning.
Intern,Support Teacher
Yennora Public School
06.2021 - 09.2022
- Helping the Class teacher in carrying out day to day classroom activities.
- Helping the students in completing their study related work/ activities.
- Laying out the class for next period according to the subject.
- Helping the set of students in their reading and writing.
- Carrying out various administrative work of the class such as taking printout, xerox, laminating the study material, filling up the stock of classroom with stationery items.
- Working with the teacher in planning and implementation of the study plan.
- Carrying out correction work of the student's worksheet.
Education Facilitator
VIBGYOR High School, Bagalore
10.2011 - 05.2013
- Get a briefing at the beginning of the day and assist the Main Teacher in implementing the plan for the day
- Manage the classroom responsibly.
- Orderly and timely arrangement of study materials , preparation of education charts and maintain an environment that is conducive to learning within the classroom
- Participate and assist the Main Teacher in providing individual attention during support programs.
- Observe students' performance and provide the Main Teacher with valuable inputs
- Prepare and receive homework files.
- Be responsible for the emotional and physical well-being of every child/student.
Personal Banker
HDFC Bank Ltd.
01.2010 - 04.2010
- Achieve sales targets and providing customer service
- Relationship Management for a portfolio of customers
- Responsible for cross sell & enhancing relationship with existing customers
- Selling of investment products
- Managing operation like A/C opening, Fixed Deposit, Lockers and Forex etc
- Report generation and filling
- Review all critical reports, monitor cash level, fraud control, etc
- Branch administration & ATM (onsite) management
- Branch operations and Audit Compliance.
Financial Planning Manager
Aviva Life Insurance Co. Ltd. Bancassurance Channel-DBS Bank
08.2009 - 01.2010
- Carrying out promotional activity for the company leading to generation of leads for the company
- Responsible to promote and sale of AVIVA life insurance policy
- Selling third party product of DBS Bank which includes Saving Account, Mutual Fund, and Fixed Deposit of the Bank
- Carrying presentation in the corporate related to Tax Planning and Various financial Investments.
Family Business - Oil Agency
Indian Oil Corporation
07.2007 - 06.2009
- Dealing with the retailers in the field
- Management of business which included talking to the staff.
Financial Planning Manager
HSBC Bank
12.2006 - 07.2007
- Selling insurance and Mutual Funds
- Helping the customers in diversifying their risk by advising different investment options
- Handling all HNI and retailer customers
- Keeping Track on customers' portfolio and suggesting different investment options based on their portfolio
- Providing customer services related to banking and investment issues.
Financial Service consultant
ICICI Prudential Life Insurance Co. ltd.
11.2005 - 10.2006
- Source the insurance policy from ICICI Bank
- Working along with the team of Bank officials in order to provide customers with one stop solutions to all his/her banking needs.
Relationship Manager (Equity Department)
Indiabulls Securities Ltd.
05.2005 - 11.2005
- Accusation of clients for the organization
- Making them trade by providing them tips on various scrip need to buy
- Providing customer services to Indiabulls clients
- Providing after sales services support to the customers.
Education
A Pathway To Admin Course - Business Administration
Parramatta Community College
09-2025
Certificate III in Business Administration -
TAFE (QLD)
08-2025
Certificate III In Education Support - Education Support
TAFE NSW
NSW09-2022
Post Graduate Diploma in Business Administration - Dual Specialization In marketing and finance
AICMS college (Sister concern of K.C. College of Management Studies, Mumbai)
01.2005
Bachelor of Arts in Advertising, Sales Promotion and Sales Management - Marketing Management And Research
Patna Women's College, Patna,
01.2003
High School - Arts With Maths
Notre Dame Academy
India03-2000
School - 10th
Notre Dame Academy
India03-1998
Skills
- Customer service & Relationship building
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Schedule preparation
- Marketing & Promotion
- Budget control & Expense Control
- Work Planning & Prioritization
- Computer skills: MS Office(Words, Excel,PowerPoint)
- Use Of Accounting Software
- Teamwork and collaboration
- Attention to detail
Languages
English
Hindi
Timeline
Manager
Blue Moon LIfe Sciences Pty Ltd
05.2024 - Current
Educator
CDPSL (Catholic Diocese of Paramatta Services Limited)
10.2022 - 12.2022
Intern,Support Teacher
Yennora Public School
06.2021 - 09.2022
Education Facilitator
VIBGYOR High School, Bagalore
10.2011 - 05.2013
Personal Banker
HDFC Bank Ltd.
01.2010 - 04.2010
Financial Planning Manager
Aviva Life Insurance Co. Ltd. Bancassurance Channel-DBS Bank
08.2009 - 01.2010
Family Business - Oil Agency
Indian Oil Corporation
07.2007 - 06.2009
Financial Planning Manager
HSBC Bank
12.2006 - 07.2007
Financial Service consultant
ICICI Prudential Life Insurance Co. ltd.
11.2005 - 10.2006
Relationship Manager (Equity Department)
Indiabulls Securities Ltd.
05.2005 - 11.2005
Post Graduate Diploma in Business Administration - Dual Specialization In marketing and finance
AICMS college (Sister concern of K.C. College of Management Studies, Mumbai)
Bachelor of Arts in Advertising, Sales Promotion and Sales Management - Marketing Management And Research
Patna Women's College, Patna,
A Pathway To Admin Course - Business Administration
Parramatta Community College
Certificate III in Business Administration -
TAFE (QLD)
Certificate III In Education Support - Education Support
TAFE NSW
High School - Arts With Maths
Notre Dame Academy
School - 10th
Notre Dame Academy
Training
- Contract Advertising Agency, Mumbai, 2004, To analyze the customer loyalty program of various retail stores with special focus on Shoppers' Stop.
- Indian Oil Corporation Ltd., Patna, 2002, Lubricant Marketing Through Indian Retail Outlet.
- Siddhartha Advertising Agency, Patna, 2001, Studying the function of Advertising Agency with reference to Siddhartha Advertising Agency.
SKILLS
- MS Office
- MYOB Software
- Data Entry and Compilation
- Calendar scheduling and appointments
Licence
Working With Children Check – Number- WWC2285420E, Paid,
Expiry Date- 13/09/2027
Reference
Ms. Tracey Strohmayer
Teacher- Yennora Public school, Sydney, NSW
Email Id:-tracey.strohmayer@det.nsw.edu.au
Contact Number:- +61 412808415
Ms. Debbie Bechara
Trainee/ Assessor-Parramatta Community College
Owner/CEO-Skills Unlimited
Email ID:- debbectraining@outlook.com
skillsunlimited2023@outlook.com
Contact Number:- +61 482450004
Personal Information
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